Product Support Coordinator — Flexible Schedule & Growth

Toromont Cat; Timmins; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading equipment dealer in Ontario is seeking a Product Support Coordinator to join their team in Timmins. The role involves processing service work orders and ensuring high-quality customer service. Ideal candidates have a post-secondary education and at least 2 years of experience in service operations. This position offers competitive rewards, flexible scheduling, and opportunities for growth with a strong focus on safety.

Benefits

Competitive total rewards including wages and benefits

Opportunities for continuous learning and development

Flexible work schedules

Qualifications

• 2+ years of experience in support/service operations position.
• Ability to process service work orders and reports effectively.

Responsibilities

• Process service work orders, service reports, and payroll.
• Monitor WIP Reports with Supervisors and Service Advisors.
• Coordinate and administer Customer Service Agreements.

Skills

Customer service

Coordination

Safety policies

Service operations

Education

Minimum post-secondary education

Job description

A leading equipment dealer in Ontario is seeking a Product Support Coordinator to join their team in Timmins. The role involves processing service work orders and ensuring high-quality customer service. Ideal candidates have a post-secondary education and at least 2 years of experience in service operations. This position offers competitive rewards, flexible scheduling, and opportunities for growth with a strong focus on safety.