Product Specialist

RedTech Recruitment Ltd.; Toronto; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading recruitment firm is seeking a talented Product Specialist in Toronto to work with a market-leading software technology company focused on machine learning. This opportunity offers excellent training and career progression. The successful candidate will engage with customers, manage projects, and deliver training sessions. A bachelor’s degree with a minimum GPA of 3.2 and basic scripting knowledge in Python or Bash are required. The role also provides a competitive salary range of CAD $55,000 - $65,000.

Benefits

Generous OTE

Healthcare benefits

Pension plan

Excellent training opportunities

Qualifications

• A minimum of a 3.2 GPA from a well-regarded university in a STEM or Law related discipline.
• Basic scripting knowledge in Python or Bash.
• Fantastic academic history through high school and university.

Responsibilities

• Liaise with clients' internal teams.
• Manage live customer projects from planning to review.
• Provide customer training to new and existing customers.
• Deliver workflow advice to customers.
• Identify significant new projects.

Skills

Sales Experience

Customer Service

Communication skills

Problem-solving

Basic scripting knowledge in Python

Education

Bachelor’s degree in a relevant discipline

Job description

A brilliant opportunity for a talented Graduate or experienced professional to work as a Product Specialist joining a market‑leading disruptive software technology firm that has just opened a new international office in Toronto. Offering excellent training, career progression and prospects this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organization and be guided by some of the brightest minds in this field. On a daily basis you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine‑learning platform.

Location: Toronto initially full‑time in the office; after 3 months hybrid can be discussed. Opportunities are also open in New York, Dallas, San Francisco and London.

Salary: $55,000 – $65,000 CAD, generous OTE, healthcare, pension, etc.

Requirements for Product Specialist (Graduate Considered)

• A minimum of a 3.2 GPA bachelor’s degree from an internationally renowned university in a STEM or Law related discipline – please ensure your GPA is included on your resume.
• Fantastic academic history through high school & university (please ensure all academic achievements are listed on your resume).
• Basic scripting knowledge in Python or Bash.
• Excellent customer‑facing skills with brilliant communication.
• A motivated self‑starter with a problem‑solving attitude.
• Strong aptitude for picking up technologies.
• Ability to work with autonomy and as part of a team.
• Keen to pursue a career as a Product Specialist (note: this role is not a traditional Product Manager or Marketing position; refer to the responsibilities section for clarification).

Responsibilities for Product Specialist (Graduate Considered)

• You will be the main point of contact and liaise with clients’ internal teams (predominantly the tech team).
• Manage live customer projects from planning to final review.
• Provide customer training to new and existing customers.
• Deliver workflow advice to customers using the product.
• Identify significant new projects.
• Basic troubleshooting and escalation of issues to the tech team.
• Gain an in‑depth understanding of the company’s technology so you can advise customers how to import / export data.
• Provide updates to the management team on accounts.

What this offers

• Working for an industry‑leading software company that has a fantastic track record of successfully hiring and training graduates.
• An exciting opportunity supporting projects on a machine‑learning platform.
• A good remuneration and benefits package.

Applications

If you have top academics and would like to apply we would love to hear from you. Please ensure when applying you include your degree classification / GPA or equivalent on your resume. Please send an up‑to‑date resume via the relevant link.

We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process please highlight this by emailing a contact address (details available on our website).

Keywords: Entry‑Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash / Computer Science / Engineering / Mathematics / Physics / Chemistry / Biology / Law / Biotechnology / Data Science / Artificial Intelligence / Information Technology / Economics / Mechanical Engineering / Electrical Engineering / Robotics / Biomedical Engineering / Statistics / Software Engineering / Astronomy / Nanotechnology / Genetics / Neuroscience / Materials Science / Finance

RedTech Recruitment Ltd focuses on finding roles for engineers and scientists. Even if the above role isn’t of interest please visit our website to see our other opportunities.

We are an equal‑opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Key Skills

• Sales Experience
• Marketing
• Customer Service
• Communication skills
• Military Experience
• Retail Sales
• Product Demos
• Customer Support
• Product Management
• Product Development
• Unity
• Microscopy

Employment Type: Full Time

Experience: Years

Vacancy: 1

Monthly Salary: 55,000 – 65,000