Product Specialist

Napoleon; Barrie; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Exclusive Associate discounts

Learning opportunities

Job summary

Napoleon is seeking a Product Specialist HVAC to drive business cases and analysis for new products. You will lead Express and Big Box projects through development and launch readiness, collaborating with sales, engineering and manufacturing to ensure on-time delivery.

The role emphasizes researching competitive pricing, coordinating with brand teams for product details, and capturing voice of customer through interviews and feedback.

Qualifications

• Post-secondary diploma in business, marketing or related field.
• 1-3 years' business or marketing experience.
• Experience in cross-functional teams with sales, engineering and manufacturing.
• Proficient in MS Office and ERP systems; Adobe Suite a plus.
• Strong organizational and project management skills; excellent written and verbal communication.
• Bilingualism is an asset.

Responsibilities

• Assist with Stage Gate project management and product requirements; ensure team members know what is required and deadlines.
• Coordinate cross-functional liaison for ECOs and with brand team for product details.
• Support new product development targets and product management activities.
• Research, price and prepare competitive pricing; create professional presentations.
• Support onboarding for new initiatives sold to customers and line reviews with mass retailers.
• Capture VOC through interviews and feedback analysis.

Skills

Communication skills

Project management

Cross-functional collaboration

Education

Post-secondary diploma in Business/Marketing/related field

Tools

Microsoft Office

ERP systems

Adobe Suite

Job description

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.

The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

This post is for an existing contract vacancy and is actively being recruited for.

Title: Product Specialist HVAC

Reports To: Director of Product Management

Job Purpose: The Product Specialist will be responsible for drafting business cases and business analysis for assigned new products. Project Management lead on Express and/or Big Box projects to support bringing new initiatives through development and launch readiness. Incumbent will work on competitive analysis, work through P&L scenarios. Support of other departments with respect to product development and product marketing. The most important aspect of this role will be to make sure things get done properly and on time with respect to the overall departmental and corporate goals.

Key Responsibilities:

• In support of Stage Gate, assist Senior team members in the organization and execution of project management duties including product management requirements on Express project initiatives. Make sure all team members know what is required, by when and that the stage gate process is followed. Be responsible for project document management including set up, organization and logging information into databases.
• Serve as a liaison between cross functional departments for both small and large project management initiatives including ECOs (Change Notices), liason with brand team for Salsify inputs on product details.
• Support business initiatives related to new product development targets and existing product management support.
• Do research and manage special projects. Help co-ordinate pricing and competitive price comparison. Create professional presentations. May be required to deliver the presentation.
• Support various channel initiatives and project execution for onboarding process of new initiatives sold into the customer (e.g., help prepare for line review with mass retailers).
• Make sure we capture voice of customer (VOC) – as part of process for customer driven innovation, this will include creating interview guides, conducting interviews and capturing and organizing feedback.

Education & Experience:

• Post-secondary diploma in Business, Marketing, Technical Writing or related field is required.
• 1-3 years’ business or marketing experience; preference given to individuals with product management experience
• Experience working in collaborative cross functional teams. Proven experience partnering with Sales, Engineering and Manufacturing departments is preferred
• Proficient in Microsoft Office Suite and ERP Systems; knowledge of Adobe Suite would be an asset.
• Must possess strong organizational and project management skills
• Excellent written and oral communication skills are essential
• Bilingualism considered an asset

At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:

• Employee & Family Assistance Program for mental health and well-being (EAP)
• Opportunities to learn new skills on the job
• Access to new opportunities as they become available within the company

Culture & Community

• Appreciation events, raffles, and team building activities
• Competitive compensation
• Exclusive Associate discounts on our award-winning products

Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.