Product Owner, SAP, Materials Management & Production Planning

Canadian Blood Services; Ottawa; Hybrid; CAD 108,000 - 126,000; Full time

Job summary

A leading healthcare organization is seeking a Product Owner to join its Integrated Supply Chain Business Systems team. This role demands expertise in product strategy, stakeholder management, and agile methodologies. The successful candidate will own the product roadmap and ensure delivery meets user needs. With a hybrid work model requiring at least 40% on-site presence, this position offers competitive compensation alongside comprehensive health benefits and a commitment to diversity and inclusion.

Benefits

4 weeks’ vacation

Annual performance award up to 10%

Comprehensive health benefits

Qualifications

• 5+ years of supply chain experience with SAP S/4HANA or equivalent ERP systems.
• 4-5 years’ experience in product management and/or product development.
• 7-10 years’ experience working in business areas with strong IT focus.

Responsibilities

• Define strategic vision and own product roadmap.
• Develop scope and define backlog items for agile team.
• Ensure solutions meet business problems and customer needs.

Skills

Product strategy

Stakeholder management

Collaboration

Backlog management

Team building

Education

Bachelor’s degree or equivalent

Tools

SAP S/4HANA

ERP systems

Job description

Regular Full-Time Product Owner

Location(s): Ottawa, ON; Brampton, ON; Toronto, ON; Edmonton, AB; Dartmouth, NS; Vancouver, BC; Calgary, AB; Winnipeg, MB.

Job category: Supply chain and logistics

Employment status: Regular full-time, Classification: MGMT, Salary: $108,493 – $125,026

This role is hybrid, with a minimum of 40% on-site work at a Canadian Blood Services location.

About this role

We are looking for a Product Owner to join our Integrated Supply Chain Business Systems and Analytics team. You will build strong relationships with business partners, set priorities for a cross‑functional team, and ensure that technology products meet user needs.

The role requires deep experience with product strategy and delivery, stakeholder management, and collaboration across the enterprise. You will be the primary point of contact for systems customers in Production, Manufacturing and Materials Management, and will oversee scalable platform tools for CBS.

Formula for Success

Leveraging your Product Strategy and Roadmap Development expertise

• Define the strategic vision and own the product roadmap for the integrated supply chain product.
• Drive innovation and end‑to‑end launch of product(s).
• Facilitate the relationship with the end customer and business leadership owners, bringing the voice and priorities of the customer to the forefront.

Using your superior Backlog Management and Prioritization skills

• Develop scope and define backlog items and priorities that guide the agile software development team.
• Manage backlog of defects and design and technical debt to ensure a sustainable, high level of customer experience.
• Prioritize feature delivery and review and reprioritize the team backlog before iteration planning sessions.

Drawing on your Product Solution and Delivery skills

• Actively participate in design solution thinking.
• Identify features to be delivered and oversee product development from a business and customer need perspective.
• Ensure the solution solves the business problem and meets the customer needs, evaluating product progress at each iteration.
• Identify ways to continually improve on delivery and product quality standards.
• Identify ways to improve processes so they are lean and efficient while meeting business delivery requirements in line with backlog.

Performs other related duties as required.

Desired Education & Skills

• Bachelor’s degree or equivalent in business, information systems or product management.
• 5+ years of supply chain experience with SAP S/4HANA and relevant modules or equivalent ERP systems and interoperability.
• 4–5 years’ experience in product management and/or product development.
• 7–10 years’ experience working in business areas with a strong IT or systems focus.
• Hands‑on experience with business requirement design and solution development management.
• Understanding of best‑practice supply chain practices in ERP and product management.
• Experience in retail planning systems, customer service technology or other customer‑facing environments is an asset.
• APICS/CPIM and lean manufacturing concepts is an asset.
• Equivalent combination of education, training and experience may be considered.
• Demonstrated ability to influence behaviour and manage change.
• Excellent team building, coaching, and leadership skills; proven ability to build trust and relationships.

What we offer you

• 4 weeks’ vacation.
• Annual performance award up to 10%.
• Comprehensive group health, dental, and vision benefits for you and your family.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be on-site at a Canadian Blood Services location at least 40% of the time (2 days of the week).
• Occasional travel to attend meetings as and when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Important application information

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

If this role resonates with you, we encourage you to apply by submitting your up‑to‑date resume. This could be your first step toward a meaningful and inspiring career.

Applicants who require accommodation should discuss their needs with us.