Product Owner

Solutions Metrix; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading CRM implementation firm in Montreal is seeking a skilled Product Owner to oversee the product development process. You will lead product strategies and manage product lifecycles, ensuring alignment with customer needs and business goals. The ideal candidate has over 5 years of experience in product management and strong knowledge of agile methods. This position offers a dynamic work environment with a commitment to diversity and inclusion.

Qualifications

• 5+ years of experience in product development, management or business analysis.
• In-depth knowledge of agile methodology for product development.
• Experience in customer experience/CRM implementation.

Responsibilities

• Plan and prioritize product development and backlog.
• Develop product feature specifications.
• Lead product-release plans and set expectations.
• Manage entire product lifecycle from concept to deployment.

Skills

Product Development

Agile Methodology

Customer Experience/CRM

Analytical Skills

Communication Skills

Leadership Skills

Education

Bachelor's degree in related discipline

Tools

Product Management Tools

Job description

Product Owner

Are you a passionate and experienced Product Owner seeking a challenging and rewarding career opportunity? Solutions Metrix is searching for a highly skilled and motivated individual to join our team!

The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy.

Responsibilities

• Plan and prioritize product development and product feature backlog
• Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
• Mitigate roadblocks to achieving sprint/release goals
• Lead the product‑release plans and set expectations for delivery of new functionalities
• Serve as product ambassador internally and externally, sharing knowledge and answering questions
• Build a product pricing strategy with the revenue teams and other stakeholders
• Build a GTM strategy for the product in alignment with sales and marketing
• Contribute to product documentation, demo environments, and other enabling material
• Responsible for the overall quality of the delivered products
• Manage the entire cycle from conceptualization to deployment of product lifecycle
• Provide support to existing customers on the product needs
• Build a product roadmap for the product’s
• Responsible for gathering requirements from the clients

About you

• Five or more years of experience in product development, product management and/or business analysis, especially in Finance, Banking or Credit Union industries
• In-depth knowledge of agile methodology for product development
• Experience in customer experience/CRM implementation
• Experience with products sold through a marketplace
• Understanding of business value related to features and functions
• Outstanding communication, presentation, and leadership skills
• Sharp analytical and problem‑solving skills
• Ability to effectively manage conflicting needs of stakeholders
• Bachelor’s degree (or equivalent) in related discipline
• Proficiency with applicable product management tools and technology

Who are we?

Since 2001, Solutions Metrix has been implementing CRM in companies of all sizes and industries, whether they are in Montreal, Quebec, or elsewhere in Canada or in North America. Our team of specialists master a very large number of CRMs without being linked to any. We always recommend the best CRM to our customers according to their needs and objectives. Our method defines a simple implementation process for companies that allows them to quickly and easily use their software and optimize it to the maximum. The secret to our success is simple: we tailor our solutions to our customers' business models, markets and industries.

Solutions Metrix is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Solutions Metrix makes hiring decisions based solely on qualifications, merit, and business needs at the time.