Product Operations Educator | Bloor St.

lululemon; Toronto; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Employee discount

Wellbeing programs

Fitness classes

Job summary

Lululemon Athletica Inc. is hiring Product Operations Educators in Toronto to handle inventory processing, RFID counts, and product organization on the floor and in back-of-house areas. You will also assist guests and connect them with the right team members to enhance the shopping experience.

The role emphasizes accuracy, organization, and adherence to company standards while supporting omnichannel initiatives and maintaining a safe, efficient store environment.

Qualifications

• Education: High school diploma/GED/equivalent, or above.
• Experience in retail, distribution center, or warehouse operations is a plus.

Responsibilities

• Organize and clean the inventory workspace for efficiency and safety.
• Execute RFID inventory counts and inventory processing as directed.
• Receive and process product deliveries, fold, sort, and hang items to optimize space.
• Reconcile, package, and ship product per company standards.
• Adjust displays, restock/destock, and move products on the floor.
• Support omnichannel programs like buy online, pickup in store, and ship from store.
• Interact with guests to provide service or connect them with a team member.
• Contribute to an inclusive team environment and positive guest experience.
• Use in-store technology to support store operations.

Job description

Job Summary:

Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards. Product Operations Educators receive and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product sell-through. Support guests on the retail floor by providing service or connecting the guest to another team member.

Core Responsibilities of the Job

• Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
• Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
• Receive and process product deliveries according to the company’s standards, such as folding, sorting, and hanging product to optimize space and productivity.
• Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
• Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
• Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
• Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest’s experience.
• Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
• Use in-store technology to support store operations and provide positive guest experiences.

Job Requirements

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods
• Must be 18 years of age or older

Schedule/Availability

• The work schedule can vary based on store needs
• Shifts may be scheduled: evenings, overnights, mornings, afternoons, weekends, and holidays
• In addition, the schedule may include times when the store is closed to guests
• No Experience Required

Job Assets (i.e., nice to have; not required)

• Education: High school diploma/GED/equivalent, or above
• Experience (not necessarily the only focus of a role): retail, distribution center, or warehouse operations related (for example, stocking or inventory processing experience)

What We Look For

• Attention to Detail: Is careful about detail and thorough in completing work tasks
• Being Organized: Prioritizes and efficiently performs and completes assigned tasks
• Drive: Is self-motivated and determined to meet or exceed goals
• Safety Orientation: Is committed to complying with safety rules and guidelines
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

Work Context (e.g., environment, interactions, physical)

• Work involves moving through the store, sometimes on the sales floor with bright lights and loud music, and sometimes in areas with no windows or natural light
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technology
• Work may involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Compensation & Benefits Package

Base Pay Range: $20.25 - $23.30/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $22.25 - $25.30/hour

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

This role is for an existing vacancy. When a Pop-Up location first opens, the initial roles are considered new vacancies. Any future openings at that same location are classified as existing vacancies.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like to receive individualized support, please contact us at [e-mail].

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.