Product Manager

IBM; Markham; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading tech automation firm in Canada is seeking a Technical Product Manager. This role involves driving the Turbonomic roadmap, collaborating with cross-functional teams, and interfacing with customers. The ideal candidate will have substantial experience with Public Cloud and Infrastructure as Code. A background in product management and a strong customer-centric focus are essential. This hybrid position is located in Markham, Ontario, and may require some travel based on business needs. Competitive compensation and unique challenges await the successful candidate.

Qualifications

• 5+ years of experience working with Public Cloud (AWS, Azure, Google Cloud, Oracle Cloud).
• 5+ years of experience with Infrastructure as Code / DevOps Tooling.
• 3+ years of product management experience managing enterprise IT solutions.

Responsibilities

• Own a specific product area within Turbonomic.
• Work with customers and field teams to define new functionality.
• Collaborate with development and testing teams on product requirements.

Skills

Public Cloud Experience

Infrastructure as Code / DevOps (Terraform, Argo CD)

Product Management

Excellent Communication Skills

Analytical Skills

Education

Associate's Degree/College Diploma

Technical Diploma

Job description

At Turbonomic, an IBM company, we deliver a best-in-class automation platform that helps customers safely free capacity, both human and budget, to focus on IT innovation. Turbonomic's Application Resource Management (ARM) platform continuously assures that the full application stack has precisely the right resources needed to perform, while maintaining policy compliance and eliminating overspending.

Today's IT organizations are under tremendous pressure to deliver applications and services faster with greater efficiency. At Turbonomic, we believe these IT organizations cannot meet the needs of their business with a collection of “tools” that produce information for humans to consume and humans to use. IT Operations must transform by adopting a full-stack automation platform that can assure the performance of any application in any environment: Turbonomic. Join our team and help us transform IT!

Your role and responsibilities

We are looking for an experienced Technical Product Manager to help drive the Turbonomic roadmap. An ideal candidate would be entrepreneurial, adaptable, analytical, persuasive, empathetic, tenacious, curious, and a creative problem solver, who is exposed to, and is well-versed in, both business and technology concepts. We are specifically looking for candidates with in-depth knowledge and exposure to Public Cloud as well as the following:

• Infrastructure as Code / DevOps Tooling (Terraform, Argo CD, etc.)

Product Managers (PM) operate in a demanding role at the epicenter of multidisciplinary teams which include design, engineering, sales, marketing, finance and legal. In this role, you’ll play a central role leading and orchestrating the definition of product requirements and go-to-market strategy to solve data challenges of enterprise and mid-market clients. This role requires collaboration and coordination across internal and external teams and will be visible at the highest levels of our organization.

What you'll do

• Own a specific product area within Turbonomic, including becoming a technical SME.
• Work with customers and our field to identify necessary improvements to existing functionality, as well as define new functionality to maximize customer adoption and business value with the product.
• Work with development and testing teams to define clear, accomplishable requirements for new public cloud functionality.
• Manage UI/UX design process assuring all functionality developed is easy to use and clearly articulates its value to customers.
• Use a combination of customer data and market research to prioritize new functionality into an aggressive roadmap that balances new functionality, improvements and technical debt.
• Ensure field teams have the content and context necessary to help customers leverage all functionality (new and existing) in your defined area.
• Maintain a current understanding of industry and technology trends.

What you'll bring

• A customer-centric focus on how to deliver business value with a keen understanding of the IT enterprise ecosystem
• Enjoy working with highly technical customers and team members.
• Proven ability to work with sales and sales engineering teams.
• Proven ability to work with development teams.
• Proven ability to work with large enterprise customers and executives.
• Demonstrated ability to work independently.
• Excellent communication and interpersonal skills.
• Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.

Required education

Associate's Degree/College Diploma

Preferred education

Technical Diploma

Basic Qualifications

• 5+ years of experience working with Public Cloud (AWS, Azure, Google Cloud, Oracle Cloud, etc.)
• 5+ years of experience working with Infrastructure as Code / DevOps Tooling (Terraform, Argo CD, etc.)
• 3+ years of product management experience managing enterprise IT solutions (infrastructure, monitoring, management, maintenance, etc.)
• Demonstrated experience driving product ownership and growth
• Experience in Product Management with a technical/engineering background

Preferred Qualifications

• 5+ years of product management experience managing enterprise IT products (infrastructure, monitoring, management, maintenance, etc.)
• Proven experience driving large product growth on a cloud-focused platform or product
• Keen understanding of enterprise best practices of cloud and Kubernetes management - tagging, resourcing, provisioning, scaling, and optimizing
• A deep understanding of the cloud and Kubernetes industry trends and technology stacks (SQL, app service environments, serverless, containers)
• Insight into how to delight enterprise IT users who are invested in the public cloud and Kubernetes technology stacks and are struggling with scale, manageability, complexity, cost, and performance issues

Other Relevant Job Details

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Job Title

Product Manager

Job ID

71698

City / Township / Village

Markham

State / Province

Country

Canada

Work arrangement

Hybrid

Area of work

Product Management

Employment type

Regular

Contract type

Regular

Position type

Professional

Some travel may be required based on business demand

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?