Product Leader: Software QA & System Support (Remote)

Deloitte Canada; Toronto; Remote; CAD 85,000 - 156,000; Full time

Job summary

A leading professional services firm is seeking a software testing manager in Toronto. The role involves strategic direction for software quality assurance, team management, and collaboration across function. The ideal candidate will have proven experience in software testing in a regulated environment and familiarity with tools such as Azure DevOps and ServiceNow. A competitive salary and a flexible remote work model are offered.

Benefits

Flexible work arrangements

$4,000 per year for mental health support

$1,300 flexible benefit spending account

Development and Innovation Days

Deloitte Days

Qualifications

• Proven experience managing software testing in a regulated product environment.
• Strong leadership, communication, and people skills to guide diverse teams effectively.
• Expertise in strategic planning, project management, and quality assurance methodologies.
• Familiarity in programming languages like Visual Basic for Applications (VBA) and Python tools like Azure DevOps, Playwright, and ServiceNow.
• Knowledge of software development methodologies and change management practices.

Responsibilities

• Provide strategic direction and leadership to cross‑functional teams.
• Develop and implement plans for software testing and system support activities.
• Oversee the execution of acceptance testing activities.
• Serve as the primary escalation point for software quality and system issues.
• Collaborate with product owners and project managers to communicate progress.

Skills

Leadership

Communication

Strategic planning

Quality assurance

Problem-solving

Collaboration

Tools

Azure DevOps

Atlassian Jira

Microsoft Playwright

ServiceNow

Microsoft Access

Excel

Job description

A leading professional services firm is seeking a software testing manager in Toronto. The role involves strategic direction for software quality assurance, team management, and collaboration across function. The ideal candidate will have proven experience in software testing in a regulated environment and familiarity with tools such as Azure DevOps and ServiceNow. A competitive salary and a flexible remote work model are offered.