Product Guide - Operations - Seasonal

Arc'teryx Equipment; Toronto; On-site; CAD 29,000 - 32,000; Full time

Job summary

Arc’teryx Equipment's Yorkdale Brand Store is seeking a Product Guide – Operations who will handle product operations and inventory tasks with precision, receive shipments, and keep an organized workspace. You’ll work with a team to meet deadlines and safety standards while supporting the guest experience.

This role requires overnight availability (9pm–3am) and eligibility to work in Canada. You will organize inventory, restock, process deliveries, support omnichannel programs, and use store

Qualifications

• Working knowledge of Windows, Outlook, Excel and ERP systems
• High attention to detail, excellent organization skills and flexibility
• Ability to work independently with minimal supervision and as part of a team
• Self-motivated, good problem solving
• Strong interpersonal skills and tact in difficult situations
• Balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Passion for your work and for outdoor living

Responsibilities

• Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment
• Execute inventory processing plan established by the Lead
• Receive and process product deliveries per SOPs (fold, sort, and hang) to optimize space and productivity
• Reconcile, prepare, package and ship product to appropriate locations according to best practices
• Execute product display adjustments, daily restocking and destocking, or product moves onto the floor according to company standards
• Execute omnichannel programs (click and collect, click and ship) according to SOPs
• Interact with guests and coordinate with team to support the guest experience
• Contribute to a respectful and inclusive team environment
• Use in-store technology to support store operations and provide positive guest experiences

Skills

Attention to detail

Organization

Independent worker

Problem solving

Interpersonal skills

Team collaboration

Continuous improvement

Outdoor lifestyle affinity

Tools

Windows

Outlook

Excel

ERP systems

Job description

As the Product Guide – Operations, you support the store by executing product operations and inventory management tasks with exceptional efficiency and attention to detail. You are an expert in receiving and processing shipments and efficiently move goods while maintaining an organized workspace. You work with a team to ensure deadlines and safety standards are met while completing inventory-related tasks to drive strong operational store support.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

This role is based out of our Yorkdale Brand Store and must be available to work overnight shifts between the hours of 9pm – 3am. Candidates must be eligible to work in Canada.

Your Opportunity at ARC’TERYX:

As the Product Guide – Operations, you support the store by executing product operations and inventory management tasks with exceptional efficiency and attention to detail. You are an expert in receiving and processing shipments and efficiently move goods while maintaining an organized workspace. You work with a team to ensure deadlines and safety standards are met while completing inventory-related tasks to drive strong operational store support.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

This role is based out of our Yorkdale Brand Store and must be available to work overnight shifts between the hours of 9pm – 3am. Candidates must be eligible to work in Canada.

If you were in the Product Guide – Operations role now, here are some of the core activities you would be doing:

• You organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment
• You execute inventory processing plan established by the Lead
• You receive and process product deliveries according to SOPs, such as folding, sorting, and hanging product to optimize space and productivity
• You reconcile, prepare, package and ship product to appropriate locations according to best practices (e.g. damages, consolidations)
• You execute product display adjustments, daily restocking and destocking, or product moves onto the floor according to company standards to maintain store organization and presentation
• You execute omnichannel programs (eg click and collect, click and ship) according to SOPs
• You interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest experience
• You contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests
• You use in-store technology to support store operations and provide positive guest experiences

Are you our next Product Guide – Operations?

• You have working knowledge of Windows, Outlook, Excel and ERP systems
• You have high attention to detail, excellent organization skills and flexibility
• You work well independently and efficiently without direct supervision and to work effectively as a team
• You are self-motivated, and enjoy problem solving
• You have strong interpersonal skills with ability to deal with difficult situations with tact and professionalism
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Expectations:

• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
• You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
• Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Provide open availability for at least two of three weekend days (Friday, Saturday, Sunday) Also be available for one opening and one closing shift during the week with a minimum six hour availability window.

Details:

This is for an existing vacancy.

Compensation:

Hourly

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Live it.

Get out there - the mountains make us better

Disruptive evolution.

In pursuit of better. Always.

Commit.

We set bold objectives and see them through.

A reasonable estimate of the pay range is CAD$20.70 - CAD$23.10 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.