Product Documentation Lead (Remote, 12m)

Acuity Insights; Vancouver; Remote; CAD 75,000 - 90,000; Full time

Job summary

A leading education technology company is seeking a dedicated Technical Writer to create clear, consistent, and accessible documentation for their products. This fully remote position allows you to shape the documentation framework and collaborate across teams to enhance user understanding. Ideal candidates will have a strong background in technical writing and a passion for making complex information understandable.

Benefits

Competitive salary

Annual learning budget

Flexible remote work

Comprehensive health coverage

Self-directed vacation

Qualifications

• 3+ years of experience in technical writing, preferably in a technology-focused environment.
• Proven ability to create user-friendly documentation for technical concepts.
• Strong collaboration skills to work effectively with cross-functional teams.

Responsibilities

• Design and develop documentation systems and standards.
• Produce developer- and user-facing documentation.
• Collaborate with teams to ensure documentation aligns with product goals.

Skills

Technical Writing

Collaboration

API Documentation

HTML/Markdown

Information Architecture

Education

Bachelor's degree in relevant field

Tools

Git

Swagger

Job description

A leading education technology company is seeking a dedicated Technical Writer to create clear, consistent, and accessible documentation for their products. This fully remote position allows you to shape the documentation framework and collaborate across teams to enhance user understanding. Ideal candidates will have a strong background in technical writing and a passion for making complex information understandable.