Product Design Manager, International

Clio; Ottawa; Remote; CAD 212,000 - 268,000; Full time

Job summary

Clio recruiting a Product Design Manager to lead the International design team, shaping tools and workflows for legal professionals across global markets.

You will guide design for business and practice of law, ensuring Clio remains locally relevant while scaling across EMEA, APAC, LATAM, and North America, with AI-driven experiences and strong localization.

Qualifications

• 7+ years of product design experience in SaaS or complex platforms.
• Experience designing scalable, internationalized products with multi-language and regulatory needs.
• Proven leadership of product design teams for 5+ years.
• Strong user research, interaction design, and systems thinking expertise.

Responsibilities

• Define and drive the experience strategy for internationalization and localization across global markets.
• Leverage regional research to inform design priorities and regional needs.
• Manage and mentor a team of product designers with a culture of curiosity and growth.
• Champion user-centered design with research and data-informed practices in development.
• Collaborate with Product, Engineering, Research, Data Science, Marketing, and CS to deliver cohesive experiences.
• Influence product direction through clear design rationale and tradeoffs.
• Plan resources and hire/develop talent to meet delivery goals.

Skills

Product design leadership

SaaS / complex platforms

Internationalized products

Team leadership

User research

Interaction design

Systems thinking

Design strategy to business outcomes

Cross-functional collaboration

Figma / Miro

Accessibility (WCAG)

AI in design

Tools

Figma

Miro

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions.

You’ll guide design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets.

As part of our global expansion strategy, this role will be pivotal in delivering market-winning offerings across EMEA, APAC, LATAM, and North America—exceeding international customer expectations through AI-driven experiences and expanding product-market fit in emerging regions. You’ll also help advance the design organization’s maturity and capability to deliver globally scalable, localized product experiences.

You’ll play a critical leadership role in Clio’s maturing Product Design & Research organization. You’ll shape experience strategy, nurture a high-performing team, and partner closely with Product and Engineering to deliver trusted, human-centered experiences at scale.

This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

What you’ll do

Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets.

Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts.

Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.

Champion user-centered design by embedding research and data-informed practices into the product development process.

Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences.

Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels.

Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long‑term strategic impact.

Hire and develop exceptional talent through feedback, coaching, and performance development.

What you bring

7+ years of product design experience, including SaaS or complex platform environments.

Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements.

Skilled in localizing experiences to reflect cultural and regulatory nuances across markets.

5+ years of experience leading and managing product design teams.

A proven track record of shipping high-quality, user-centered products at scale.

Deep expertise in user research, interaction design, and systems thinking.

Demonstrated ability to connect design strategy to business and customer outcomes.

Experience leading complex cross‑functional initiatives with agility and influence.

A coaching mindset—able to build trust, grow talent, and lead through ambiguity.

Proficiency with modern design and collaboration tools (Figma, Miro, etc.).

Strong understanding of accessibility standards (WCAG) and inclusive design principles.

Growth mindset when it comes to process improvement and new technologies, especially AI.

Nice to have:

Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance).

Familiarity with AI‑assisted workflows, automation, or personalization in product design.
Experience contributing to or evolving platform‑level systems in multi-product environments.

If you’re excited about transforming how lawyers deliver legal services, and want to lead a team designing intelligent, intuitive, and impactful experiences, we’d love to hear from you.

This is a new role.

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions.

You’ll guide design across both the business and practice of law, ensuring Clio feels purpose‑built for how firms operate in their local markets.

As part of our global expansion strategy, this role will be pivotal in delivering market‑winning offerings across EMEA, APAC, LATAM, and North America—exceeding international customer expectations through AI‑driven experiences and expanding product‑market fit in emerging regions. You’ll also help advance the design organization’s maturity and capability to deliver globally scalable, localized product experiences.

You’ll play a critical leadership role in Clio’s maturing Product Design & Research organization. You’ll shape experience strategy, nurture a high‑performing team, and partner closely with Product and Engineering to deliver trusted, human‑centered experiences at scale.

This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

What you’ll do

• Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets.

• Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts.

• Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.

• Champion user‑centered design by embedding research and data‑informed practices