Product Design Lead

Menlo Ventures; Southwestern Ontario; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading fintech company in Canada is seeking a Product Design Lead to influence product strategy and create innovative digital experiences. The ideal candidate will have over 8 years of experience, a strong portfolio, and exceptional leadership skills, working in a collaborative environment. Responsibilities include driving design direction and creating user-centered solutions across a range of products. This role offers the opportunity to shape the future of product design in financial markets.

Qualifications

• 8+ years of product design experience.
• Strong portfolio demonstrating human-centered design solutions.
• Deep expertise in systems thinking and problem-solving.
• A high bar for UX/UI craft and pixel-perfect deliverables.
• Proven ability to influence cross-functional teams.

Responsibilities

• Drive the overall strategic design direction.
• Deeply understand user needs and align solutions.
• Design flows, prototypes, and drive implementation.
• Contribute to a strong human-centered design culture.

Skills

Product design experience

Systems thinking

UI/UX detail

Leadership skills

Communication skills

AI-powered design tools

Job description

The Company You’ll Join

Carta connects founders, investors, and limited partners through world‑class software, purpose‑built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.

Together, Carta is creating the end‑to‑end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that ‑ it’s a new category of software to make private markets look more like public markets ‑ a connected ERP for private capital.

For more information about our offices and culture, check out our Carta careers page.

The Problems You’ll Solve

Carta is in search of a Product Design Lead who is passionate about leading complex, high‑impact projects, and influencing product strategy through design vision. This person will work alongside an exceptional design team creating and shipping innovative digital product experiences in our Fund Administration business.

Our ideal candidate is savvy, curious, enjoys working cross‑functionally, and can effectively communicate vision to leadership. They can advocate for the nerdiness of design craft in addition to the business case of a given design direction. This person must be a self‑starter who can work through ambiguity to lead projects from start to finish. We are looking for someone who can inspire fellow designers and stakeholders, and lead with both user empathy and conviction.

As a Product Design Lead, you will play a crucial role throughout the organization—influencing the future of Carta products. You’ll have the opportunity to design for a range of customer and user archetypes including: fund managers, investors, tax experts, and our Carta service and delivery colleagues.

Additionally you will:

• Drive the overall strategic design direction for key features of our venture and private equity platform business.
• Deeply understand user needs and drive alignment around solutions to core business problems by creating models, concept diagrams, workflow diagrams, and journey maps.
• Design flows, sketches, prototypes, and drive implementation for your products, ensuring a high-quality "last mile" execution.
• Design experiences for web and mobile applications.
• Contribute to building a strong human‑centered design culture and act as a strong leader and mentor within the team.

About You

The ideal candidate is passionate about building intuitive solutions to complex problems that provide direct value to users and enjoys driving strategy, ideation, prioritization, problem‑solving, and product delivery. If that sounds like you, we would love to talk to you.

In our search, we’re prioritizing:

• 8+ years of product design experience.
• A strong portfolio of case studies that demonstrate a successful track record of human‑centered design solutions that address strategic business problems.
• Deep expertise in systems thinking and solving complex problems, coupled with a relentless focus on the craft and execution of the final user experience (e.g., pixel‑perfect design, simplification of complex interfaces, and exceptional UI/UX detail).
• A high bar for UX/UI craft; an eye for visual design, interaction details, typography, and pixel‑perfect deliverables.
• Demonstrated experience and proficiency with AI‑powered design tools and an understanding of how to integrate emerging technologies into the design process for efficiency and innovation.
• Proven ability to influence and lead cross‑functional teams to adopt bold design solutions and maintain a high standard of quality through launch.
• Exceptional communication and storytelling skills that allow you to convey the value of your design solutions.
• Ability to work in a dynamic environment ‑ balancing rigor and scrappiness.
• High comfort level with ambiguity; openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives.
• Strong leadership skills, with a track record of mentoring and elevating the work of others.
• Curiosity and drive to master nerdy complex domains and teach others what you’ve learned.

Nice‑to‑have: experience designing for finance, venture capital, or private equity.

Disclosures

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E‑Verify in the United States for employment authorization. See the E‑Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta‑external.com domain. Report any contact from unapproved domains to [e-mail].