Product Delivery Manager - Associate

JPMorgan Chase; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Canada seeks an Associate to support product delivery and project management. The role involves managing projects, collaborating with senior stakeholders, and driving product initiatives. Candidates should have 3-5 years of project management experience and a commitment to obtaining a PMP certification. Strong analytical and communication skills are essential for success in this independent role with growth opportunities.

Qualifications

• 3-5 years of experience in product project management or related roles.
• Proficiency with project management tools like Jira and Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Provide advanced support to major product and technology programs.
• Independently manage smaller projects or complex workstreams.
• Analyze business processes and document user stories.

Skills

Project management

Analytical skills

Communication skills

Problem-solving

Organizational skills

Education

College or university degree

Tools

Jira

Microsoft Teams

PowerPoint

Excel

Job description

601 - Associate, Product Delivery Project Management

As an Associate (601) within the Product Delivery & Project Management team, you will provide advanced project support to large-scale product initiatives and independently manage smaller product & technology-related projects that drive business objectives. Reporting to the Vice President of Product Delivery Project Management, you will work closely with VPs and other senior leaders, leveraging your project management expertise to deliver product & technology solutions, resolve issues, and achieve results. This role is ideal for professionals with a track record of managing projects and a commitment to advancing their project management skills, including obtaining a PMP certification if not already held. The Associate is expected to operate with a high degree of independence, proactively identifying and driving initiatives to completion.

Primary Responsibilities

• Provide advanced support to major product & technology programs & initiatives, including project planning, coordination, and execution across the product lifecycle
• Independently manage smaller projects or complex workstreams, from initiation through launch and post-launch, with limited oversight
• Develop and maintain product project documentation, including roadmaps, timelines, risk logs, JIRA deliverables and status reports
• Analyze business processes and customer needs, gather requirements, and document user stories to inform product & technology solutions and enhancements
• Conduct data analysis to support product decision-making and measure project and product outcomes
• Identify, track, and elevate product project risks and issues; drive resolution in partnership with stakeholders
• Lead or coordinate user acceptance testing (UAT), product commercialization, and post-launch activities for assigned projects
• Contribute to process improvement, automation, and innovation initiatives
• Prepare and deliver clear project updates and presentations to stakeholders and management
• Collaborate with cross-functional teams, including product, business, technology, and design groups, to achieve project goals
• Demonstrate initiative and ownership by proactively identifying opportunities, solving problems, and driving product projects forward independently
• Commitment to Professional Development: If not already held, actively work towards obtaining a Project Management Professional (PMP) certification

Candidate Requirements

• College or university degree required
• 3-5 years of experience in product project management or related roles, with a proven track record of independently managing product or technology projects or significant product workstreams
• Experience supporting large-scale product initiatives and collaborating with senior stakeholders
• Proficiency with project management tools (e.g., Jira, Teams, PowerPoint, Excel)
• Strong analytical, organizational, and problem‑solving skills
• Excellent written and verbal communication skills
• Ability to work independently and take ownership of deliverables in a fast‑paced, results‑driven environment, with limited oversight
• High degree of initiative, ownership, and accountability
• Commitment to pursuing a PMP certification if not already obtained

About us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.