Product Coordinator

Ivey Business School Foundation; London; On-site; CAD 47,000 - 55,000; Full time

Benefits offered by this job

Health & dental

Retirement plan

Paid vacation

Employee assistance

Job summary

Ivey Business School Foundation is seeking a Product Coordinator for a 3-year renewable contract. The role centers on publishing learning materials, cases, teaching notes, and supplemental items, while ensuring copyright compliance and data integrity across systems such as Salesforce and Ivey Publishing.

Qualifications include a Bachelor’s degree and at least two years in a professional setting; experience in higher education is an asset.

Qualifications

• Bachelor’s degree completed.
• Minimum 2 years in a professional setting; higher education asset.

Responsibilities

• Review, register, and publish products while ensuring guidelines, copyright, and quality.
• Pre-review submissions and determine actions (reject, revise, or proceed).
• Coordinate registered products across channels with stakeholders.
• Produce final versions with security/watermarks and accurate data stores.
• Identify and publish products beyond regular submissions, incl. translated cases.
• Obtain approvals for product exceptions; extract data from databases.
• Prepare and sign Independent Copyright Assignments / Case Writer Waiver.

Skills

Attention to detail

Time management

Interpersonal skills

Written communication

Ability to work under pressure

Autonomy

Grammar & language rules

Copyright knowledge (desirable)

CRM experience

Microsoft Office proficiency

Education

Bachelor’s degree

Tools

Salesforce CRM

Microsoft Office

Adobe Acrobat

Database applications

Job description

Salary Range: $47,085.00 To $55,430.00 Annually

Position Type:

Full-time, 3-year Ivey Business School Foundation renewable contract.

Status:

This posting is for an existing vacancy.

Hiring Range:

$47,085 - $55,430

Application Deadline:

Tuesday, November 10, 2026 at 11:59 PM

About Ivey Business School:

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Ivey Publishing is the leader in providing business case studies with a global perspective. With over 8,000 products in our own collection, Ivey Publishing adds more than 350 case studies each year. Virtually all Ivey cases have teaching notes. Clear, concise, and current, Ivey cases are lauded by the academic community as meeting the rigorous demands of management education by responding to the ever-changing needs of business and society. Ivey Publishing plays a pivotal role in supporting Ivey’s Case Method Teaching.

Position Overview:

The Product Coordinator is a self-motivated and results-oriented person who always delivers high quality work while maintaining data integrity and accuracy. They are driven by the pursuit of exceeding goals and excel within an engaging and supportive team environment, where they effortlessly cultivate relationships with colleagues and stakeholders. They are enthusiastic about leveraging their skills in an academic setting, recognizing the potential for their work to positively impact the learning and development of others.

Product review, registration, and publication:

• Review, register, and publish products (e.g. learning materials, cases, teaching notes (TN), and supplemental materials), while checking for compliance with current standard guidelines (format, templates), copyright issues, and reproduction quality.
• Conduct a pre-review of product submissions from authors and/or writers and determine if the product should be rejected, altered, proceed forward to reviewers, and/or accepted to be registered.
• Coordinate registered products through all channels, completing any requested product revisions in a timely and accurate manner and ensuring all stakeholders are kept in the loop with accurate and updated versions.
• Complete the publishing process, including producing all final versions of new and/or revised products with applicable security and watermarks and ensuring all products have complete and accurate data stored on the appropriate systems (e.g. Salesforce, Ivey Publishing in-house system, etc.).
• Identify, template, register, and publish products beyond regular submissions, ensuring standards of the product are maintained throughout the process, including audio cases and translated cases (ensuring same standards as English product version).
• Seek approval for any product exceptions beyond the Ivey Publishing standards.
• Extract data from Ivey Publishing database, ensuring proper data is being extracted.
• Prepare, obtain, and sign all Independent Copyright Assignments and/or Case Writer Assignment Waiver.

Author activities (e.g., Case Competitions):

• Assist in case competitions as requested.
• Provide guidance and assistance to authors in preparing their product submission, including providing feedback on manuscript content, structure, and presentation.
• Collaborate with authors to ensure that their submission meets Ivey Publishing’s standards and requirements.
• Provide training and guidance on the use of all Ivey Publishing standard guidelines, templates, etc. to Ivey Publishing staff, authors/writers, reviewers, and editors.

Qualifications:

Education & Experience:

• You have successfully completed a Bachelor’s degree.
• Minimum 2 years’ experience in a professional setting; experience in Higher Education is considered an asset.

Skills & Abilities:

• Competitive desire to exceed goals and grow results.
• High degree of attention to quality, detail, and accuracy, along with excellent organizational, planning, and time management skills.
• Skill in file and directory management.
• Strong interpersonal skills with a high level of professional verbal and written communication, tact and diplomacy.
• Ability to work well under pressure and with a high volume of product.
• Ability to prioritize work autonomously.
• Excellent knowledge of grammar, spelling, and language rules.
• Knowledge of copyright law is desirable.
• Experience with product/contact management databases, i.e. using Salesforce CRM.
• Advanced computer skills, i.e. Microsoft Office, Adobe Acrobat, and database applications.
• Aptitude and desire to learn other computer-related skills and software as required.

What We Offer:

• A collaborative and engaging work culture
• Opportunity to join a community of people-focused professionals
• Market competitive compensation with annual increases available
• Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, short- and long-term disability programs, no waiting period required.
• Enhanced mental health benefits coverage and resources.
• Life and AD&D insurance for you and your family.
• Out-of-country travel insurance.Employee and Family Assistance Program.
• Pregnancy and Parental top-up leave program.
• A generous group retirement savings plan with 7.5% employer contributions.
• Vacation starting at 15 days per year plus 2 paid Ivey Personal Days.
• Paid time off during the School’s December holiday closure.
• Numerous campus-wide arts, culture, and sport events.
• Supports for professional development and career progression opportunities.

Equity, Diversity, and Inclusion at Ivey:

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey's commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodation:

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodations in order to participate fully in our recruitment experience. Please contact us at [e-mail] to notify us of any needs related to completing the job application, and/or throughout the recruitment process.

AI-supported tools may be used in parts of the selection process to help evaluate applications; however, our HR system itself does not include any AI functionality. All hiring decisions are made by people.

Ivey Business School Foundation:

Ivey Business School Foundation employees receive benefits exclusive to The Foundation, separate from Western University.

*Please note only selected candidates will be contacted.