Product Analyst

CanCap Management Inc.; Toronto; On-site; CAD 50,000 - 85,000; Full time

Job summary

CanCap Management Inc. is seeking a Product Analyst to support discovery, definition, and delivery across the lending lifecycle. You’ll progress from routine analysis to handling more complex initiatives alongside the Product Manager.

Responsibilities include owning requirements, maintaining artifacts, conducting market research, coordinating UAT, and tracking delivery while building deep domain knowledge in lending processes.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Technology, or related field.
• Equivalent practical experience with relevant certifications considered.

Responsibilities

• Lead product analysis for assigned initiatives: gather requirements, create user stories, acceptance criteria, and flows.
• Maintain and evolve product artifacts: documentation, backlog items, release notes; flag gaps.
• Conduct product and market research to inform decisions and present actionable recommendations.
• Own testing and validation: plan UAT, define test cases, coordinate with QA, track defects, ensure resolution.
• Track delivery and communicate status: maintain sprint boards, surface blockers, update stakeholders.
• Build domain knowledge of CanCap’s lending lifecycle and related processes as a SME.

Skills

Requirements gathering

User stories

Acceptance criteria

Process flows

Stakeholder sessions

Documentation

UAT planning

Test case definition

QA coordination

Backlog refinement

Agile/Scrum

Jira

Confluence

Power BI

SQL

Excel

Education

Bachelor’s degree in Business Administration

Tools

Jira

Confluence

Power BI

SQL

Excel

Job description

Salary Range: $50,000.00 To $85,000.00 Annually

What the role looks like

The Product Analyst is a developing product professional who supports the discovery, definition, and delivery of product initiatives across CanCap’s lending lifecycle. At the intermediate level, you bring growing independence — handling routine product analysis and documentation on your own, while developing the depth and stakeholder skills to take on increasingly complex initiatives alongside your Product Manager.

Core Mandate

• Lead product analysis for assigned initiatives: Own requirements gathering and documentation for assigned product initiatives of routine-to-moderate complexity. Facilitate stakeholder sessions, produce user stories, acceptance criteria, and process flows with growing independence.
• Maintain and evolve product artifacts: Create and maintain comprehensive product documentation including user stories, process maps, backlog items, and release notes. Apply and contribute to team standards; flag gaps or improvements to the Product Manager.
• Conduct product and market research: Research business problems, competitive landscape, and user needs to inform product decisions. Synthesize findings into clear, actionable recommendations for the Product Manager and stakeholders.
• Own testing and validation activities: Lead UAT planning and execution for assigned features. Define test cases, coordinate with QA and business stakeholders, track defects, and confirm resolution before production deployment.
• Track delivery and communicate status: Maintain sprint boards, track risks and dependencies, and provide regular status updates to the Product Manager. Proactively surface blockers and issues before they impact delivery.
• Build domain expertise: Develop and maintain deep knowledge of CanCap’s lending lifecycle, systems, and LOB-specific business processes. Serve as a growing subject matter resource for your assigned LOB.

Required Qualifications:

• Educational:
  • Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field.
  • Consideration for equivalent practical experience combined with relevant certifications.
• Experience & Analytical Acumen:
  • 2–5 years of experience in a product analyst, business analyst, or related role, with demonstrated ability to own requirements and analysis for product initiatives. The depth and independence expected will be assessed through the interview process.
  • Demonstrated ability to analyze complex information, identify root causes, and produce clear, actionable recommendations.
  • Experience writing user stories, acceptance criteria, and functional specifications independently.
• Communication & Stakeholder Skills:
  • Strong written and verbal communication skills; able to present analysis and recommendations clearly to both technical and business audiences.
  • Developing ability to facilitate stakeholder sessions and manage competing input from multiple business partners.
• Comfortable working within CanCap’s AI-Development Life Cycle (AI-DLC) delivery model, which uses AI tools to accelerate requirements decomposition, documentation, and solution design. Open to engage with AI-assisted workflows as a core part of how the team delivers.
• Demonstrated commitment to continuous learning; proactively builds skills in emerging product tools, methodologies, and domain knowledge relevant to consumer and auto lending.
• Working knowledge of Agile/Scrum delivery; comfortable contributing to sprint ceremonies and backlog refinement.
• Proficient in product and project management tools (e.g., Jira, Confluence, or similar).
• Familiarity with data and analytics tools (e.g., SQL, Excel, Power BI) to support product analysis.
• Business & Domain Acumen:
  • Solid understanding of how technology products are built and delivered in a fintech or financial services environment.
  • Exposure to lending, origination, servicing, or collections workflows is a meaningful asset.

Nice to Have

• Experience in consumer or auto lending, financial services, or a similarly regulated environment. Familiarity with loan origination, credit adjudication, servicing, or collections is a meaningful differentiator.:< /li>
• Exposure to fintech platforms or loan management systems (e.g., Inovatec, Salesforce, or similar).:< /li>
• Hands-on experience with data analysis or visualization tools (e.g., Power BI, Databricks, SQL).:< /li>

What you can expect from us

Our Employee Experience is aimed at supporting and inspiring our talented team through:

• A passionate team dedicated to the support and empowerment of others.
• An environment where creative, innovative thinking is encouraged.
• Health and dental coverage for you and your family.
• Time off to re-energize, including personal days:.
• Opportunities to grow and advance within our business verticals.