Produce Production Assistant Manager

Farm Boy Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A fresh food retailer in Toronto is looking for a Produce Department Assistant to support day-to-day operations. The ideal candidate will have excellent organizational and communication skills, with a minimum of 1 year of supervisory experience. Responsibilities include overseeing produce quality, providing exceptional customer service, and maintaining a clean working environment. This role requires flexibility in scheduling and the ability to thrive in a fast-paced environment.

Benefits

Accommodation available for disabilities

Qualifications

• Minimum 1 year of supervisory or management experience in a similar role.
• Strong skills in communication, organization, and decision-making.
• Ability to work in a fast-paced environment.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Provide superior customer service and support fresh shopping experience.
• Oversee preparation, packaging, and quality of produce.
• Perform general housekeeping to maintain cleanliness.
• Assist and train department personnel as needed.
• Comply with Health and Safety and Food Safety policies.

Skills

Excellent organizational skills

Interpersonal skills

Analytical skills

Clear communication

Good judgment

Ability to prioritize

Fluency in English

Education

Post-secondary program

Job description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Oversee the preparation, packaging, pricing, rotation and quality standards of produce.
• Provide administrative support to the management team (e.g. recording of shrink, supply inventory and orders).
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including equipment maintenance and sanitizing, sweeping and mopping.
• Lead by example by promoting corporate policies, customer service standards, departmental cleanliness and opening and closing procedures.
• Assist, relieve and train department personnel as requested by the management team.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.
• Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
• Ability to learn manual and automated systems/tools.
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Providing service to several people or departments, working under many simultaneous deadlines.
• Required to stand and walk for long periods of time during shift.
• Required to lift, carry or handle heavy objects.

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.