Produce Production Assistant Manager

Farmboyinc; Burlington; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefit program

10% store discount

On-the-job training

Internal promotions

Community programs

Job summary

Farm Boy seeks a hands-on supervisor to support the Department Manager in delivering excellent customer service and maintaining top product quality and safety across the department.

You will help manage daily operations, assist with training the team, and ensure adherence to standards. A post-secondary program and at least 1 year of supervisory experience are preferred, with English fluency and flexible hours.

Qualifications

• Passion for delivering engaging customer service.
• Post-secondary program completed with supervisory/management experience.
• Ability to thrive in a fast-paced environment with competing priorities.
• Strong organizational, analytical, and interpersonal skills.
• Comfort with manual and automated systems and various software.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service while supporting the store vision.
• Partner with Department Manager to execute department strategies and goals.
• Support daily operations: product prep, packaging, pricing, rotation, quality, cleanliness, opening/closing.
• Assist with office administration: recording shrink, inventory counts, supply orders, documentation.
• Ensure compliance with Safe Food Handling, Health & Safety, and company policies.
• Maintain a safe, clean, organized work environment through housekeeping tasks.
• Assist in training, support, and coverage of department team members.
• Undertake additional responsibilities as required to contribute to store success.

Skills

Customer service

Time management

Communication skills

Interpersonal skills

Organizational skills

Education

Post-secondary program completion

Tools

Computer software experience

Job description

Be part of what makes us different.

In this role, you'll support Farm Boy's vision of delivering the best fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you'll help maintain high standards across product quality, food safety, and team development-ensuring the department runs smoothly and consistently exceeds expectations. Here are some of the other ways you'll help us stand out:

• Deliver outstanding customer service while supporting Farm Boy's vision of the best fresh shopping experience.
• Partner with the Department Manager to execute department strategies that achieve performance goals and business objectives.
• Support daily operations by ensuring proper product preparation, packaging, pricing, rotation, quality standards, cleanliness, and completion of opening and closing procedures.
• Assist with office administration by recording shrink activity and supporting inventory counts, supply ordering, and documentation.
• Ensure full compliance with Safe Food Handling, Health & Safety, and all company policies, procedures, and regulatory requirements.
• Maintain a safe, clean, and organized work environment through routine housekeeping tasks, including equipment maintenance, sanitizing, sweeping, and mopping.
• Assist in the training, support, and coverage of department team members as directed by the management team.
• Contribute to overall store success by undertaking additional responsibilities as required.

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
• Ability to thrive in a fast-paced, dynamic environment while effectively managing competing priorities and maintaining strong performance standards.
• Excellent organizational, analytical, and interpersonal skills with a clear, professional communication style.
• Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, frequent use of protective equipment or clothing, and work that is frequently performed in colder environments.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it's at our Home Office or our stores, we're proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you're craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply-including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.