Process Innovation Intern

Veolia; Montreal (administrative region); On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

Parental Leave

401k Plan

Health Spending Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking a Process Innovation Intern to analyze and optimize workflows across NORAM Technologies & Products. You will work directly with leadership and cross‑functional teams to identify inefficiencies and design AI‑driven solutions that accelerate growth and improve operations.

You will leverage both traditional process improvement methodologies and emerging AI tools to deliver actionable recommendations, templates, and implementation guides that support project delivery and customer

Qualifications

• Currently enrolled in a Bachelor's program with minimum 3 years completed.
• Available to work full‑time for 12–16 months.
• Strong analytical and problem‑solving skills to identify inefficiencies.

Responsibilities

• Analyze workflows across sales, engineering, and operations to identify bottlenecks and improvements.
• Standardize engineering processes to reduce delivery time and simplify designs.
• Identify and implement automation for repetitive tasks (reporting, data entry, communications).
• Develop templates and guidelines for proposals, RFPs, and client presentations.
• Analyze sales data and market information to identify growth opportunities.

Skills

Analytical thinking

Problem-solving

AI tools experience

Data analysis (Excel/Sheets)

Written communication

Independent work

Cross-functional collaboration

Education

Bachelor’s program in Engineering/Business

Tools

ChatGPT

Claude

Copilot

AI tools

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Are you a creative problem-solver motivated to drive operational efficiency and business growth? Would you be interested in analyzing workflows, identifying improvement opportunities, and implementing innovative solutions within a global leader in water treatment technologies?

As a Process Innovation Intern within the NORAM Technologies & Products business line, you will work directly with leadership and cross-functional teams to analyze current business processes, identify inefficiencies, and develop solutions that accelerate growth and enhance operational performance. You will leverage both traditional process improvement methodologies and emerging AI technologies to drive meaningful change across the organization.

Key Responsibilities:

During this internship, you may work on projects such as:

• Process Analysis & Optimization: Map and analyze current workflows across sales, engineering, and operations to identify bottlenecks, redundancies, and improvement opportunities
• Engineering Process Standardization: Work with engineering teams to streamline standardized processes, system designs, calculations, and technical specifications to reduce project delivery time
• Workflow Automation: Identify and implement automation solutions for repetitive tasks such as report generation, data entry, document formatting, and routine communications
• Content & Documentation Improvement: Develop and refine templates, guidelines, and standardized content for proposals, RFP responses, customer presentations, and technical documentation
• Sales & Growth Analytics: Analyze sales data, customer trends, and market information to identify growth opportunities, competitive insights, and provide actionable recommendations to leadership
• Customer Experience Enhancement: Evaluate customer touchpoints and develop solutions to improve inquiry response times and information delivery
• Innovation Tool Evaluation: Research, test, and recommend process improvement tools and AI platforms that benefit the business; document successful use cases, create implementation guides, and support team training and adoption

Qualifications

Required Qualifications:

• Currently enrolled in a Bachelor'sprogram in Engineering, Business, Industrial Engineering, Operations Management, Data Science, or a related field with a minimum of 3 years completed
• Must be available to work full‑time for the entire 12‑to‑16‑month duration of the program
• Strong analytical and problem‑solving skills with the ability to identify process inefficiencies and develop practical solutions
• Proven experience using AI tools like ChatGPT, Claude, Microsoft Copilot, or similar platforms for real‑world tasks
• Excellent writing and communication skills with the ability to create clear, professional business documents
• Data analysis capabilities - comfortable with Excel, Google Sheets, or similar tools to analyze trends and create visualizations
• Self‑motivated with demonstrated ability to work independently and manage multiple projects
• Ability to collaborate effectively with cross‑functional teams and explain recommendations to diverse audiences

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits.

Compensation:

• $21.63- $27.30CAD.

Benefits:

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Candidates must be immediately eligible to work legally in Canada; the employer will not sponsor candidates for a work permit or any other Canadian work authorization for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.