Pro Shop Technician

Canadian Tire Corporation; Northwestern Ontario; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Career growth opportunities

Product discounts

Job summary

Pro Hockey Life is seeking a Pro Shop Service Technician to interact with customers, assess needs, and set up, repair and maintain hockey equipment.

You will diagnose maintenance needs, provide recommendations, and ensure safety measures so customers get back on the ice. The role emphasizes technical skill and strong customer service in a pro shop setting.

Qualifications

• Passionate and knowledgeable about hockey.
• Previous pro shop experience is a strong asset.
• Mechanical inclination and aptitude.
• Exceptional communication and interpersonal skills.

Responsibilities

• Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs.
• Maintain all pro shop equipment and service area.
• Provide appropriate quotes for services provided.
• Fill out proper documentation, work orders, and tagging standards for receiving, servicing and returning customer products.

Skills

Hockey knowledge

Pro shop experience

Mechanical aptitude

Communication skills

Education

High school education

Job description

About Us

We are proud to be the world's largest hockey-centric retailer. We provide Canadians with a one-of-a-kind hockey megastore concept that showcases everything related to the sport.

Description of the Role

As a Pro Shop Service Technician, you’re as good with people as you are with your hands. After all, it’s your job to interact with customers, assess their needs, and then setup, repair and maintain their hockey equipment. You will assess, diagnose and provide recommendations for maintenance and servicing while ensuring all safety measures are taken to get our customers back on the ice.

Key Responsibilities

• Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs
• Maintain all pro shop equipment and service area
• Provide appropriate quotes for services provided
• Fill out proper documentation, work orders, and tagging standards for receiving, servicing and returning customer products

Required Skills

• Passionate and knowledgeable about the game of hockey
• Previous pro shop experience is a strong asset
• Mechanical inclination and aptitude
• Exceptional communication and interpersonal skills

Educational Requirements

High school education

Experience Level

Specialist

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $26.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role‑specific requirements.

Hiring Organization

Pro Hockey Life

Job Location Requirements

On-location

Pro Hockey Life is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization.