Private Dining Sales Manager - Fine Dining

JRoss Recruiters; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Base salary ~70k

Commission & bonus

RRSP matching

Paid vacation

Dining discounts

Career advancement

Job summary

JRoss Recruiters is seeking a Private Dining Sales & Events Manager to drive private dining, corporate and social events in Toronto. You will manage inquiries, contracts, planning, and post-event follow-up while building long-term client relationships with corporate clients and partners.

The role concentrates on executing exceptional private dining experiences, coordinating menus, AV, layouts, and timelines, and leading teams to ensure impeccable service in a fast-paced environment.

Qualifications

• Minimum three years of private dining management experience.
• Proven sales and event planning track record.
• Ability to convert inquiries to bookings and build repeat clients.
• Experience coordinating corporate and social events.
• Proficiency with event booking/CRM systems.

Responsibilities

• Manage the private dining sales process from inquiry to contract, planning, execution and follow-up.
• Develop new private dining, corporate, social, banquet and catering business while building repeat relationships.
• Actively manage the sales pipeline from inquiries to future opportunities.
• Respond to inquiries with menus, pricing, and options, via phone and email.
• Coordinate menus, room layouts, AV, guest counts, timelines and event details.
• Lead on-site private dining events and ensure high guest experience.

Skills

Private dining management

Sales & events

Client relations

Negotiation

Organizational skills

Education

Diploma in Hospitality Management

Tools

Tripleseat

CRM systems

Microsoft Office

Job description

• Manage the private dining sales process from initial inquiry through contracting, planning, execution, and post-event follow-up.
• Develop new private dining, corporate event, social event, banquet, and catering business while building repeat relationships with existing clients.
• Actively manage the sales pipeline, including inquiries, prospects, tentative bookings, confirmed events, and future business opportunities.
• Respond promptly and professionally to private dining inquiries by phone and email, providing menus, pricing, availability, event options, and recommendations.
• Build relationships with corporate clients, event planners, local businesses, hotel partners, concierge teams, and community contacts to generate new business.
• Work closely with senior sales leadership to identify opportunities, develop accounts, and increase private dining revenue.
• Conduct site visits and client meetings, presenting event spaces and creating tailored private dining experiences.
• Coordinate menus, beverage selections, room layouts, guest counts, timelines, special requests, AV requirements, and event logistics.
• Prepare and maintain event contracts, function details, client correspondence, and event documentation.
• Ensure restaurant management, culinary teams, and service teams have complete and accurate information for every event.
• Lead or support private dining events on-site, greeting hosts and ensuring service, timing, food quality, and guest experience meet expectations.
• Follow up with clients after events to gather feedback, strengthen relationships, and encourage repeat business.
• Maintain accurate guest and account information within event booking and reservation systems.
• Produce event, sales, pipeline, and booking reports as required.
• Support the General Manager with daily restaurant operations and front-of-house leadership.
• Maintain a strong presence on the restaurant floor during service, supporting hosts, servers, bartenders, and other front-of-house team members.
• Coach, train, and develop employees while reinforcing service standards, accountability, and performance expectations.
• Assist with interviewing, onboarding, scheduling, and ongoing employee development.
• Ensure established standards for food, beverage, hospitality, cleanliness, sanitation, safety, and restaurant presentation are consistently maintained.
• Resolve guest concerns professionally and proactively.
• Identify opportunities to strengthen guest loyalty, increase restaurant sales, and improve the overall dining and event experience.
• Support opening, closing, and manager-on-duty responsibilities as required.
• Collaborate closely with culinary and restaurant leadership to ensure strong communication and consistent execution across regular service and private events.

Requirements

• Minimum three years of private dining management experience within a fine dining or upscale restaurant environment.
• Strong background in private dining sales, event planning, banquet sales, restaurant events, or hospitality event management.
• Demonstrated ability to convert inquiries into confirmed business and build repeat client relationships.
• Previous restaurant management or front-of-house leadership experience.
• Strong understanding of elevated food, beverage, and service standards.
• Experience coordinating corporate events, celebrations, private parties, dinners, receptions, and other hospitality events.
• Excellent client relationship, communication, presentation, and negotiation skills.
• Highly organized with the ability to manage multiple events, deadlines, guest requests, and operational priorities simultaneously.
• Strong attention to detail and the ability to translate event agreements into clear operational plans.
• Confident leadership presence with the ability to coach and support restaurant teams.
• Comfortable working in a fast-paced, guest-facing environment where priorities can change quickly.
• Experience using event booking, CRM, reservation, or restaurant management systems.
• Tripleseat experience is considered an asset.
• Proficiency with Microsoft Office and general business technology.
• Degree or diploma in Hospitality Management, Business Administration, Event Management, or a related discipline is considered an asset.
• Flexibility to work evenings, weekends, and holidays based on restaurant and event schedules.

Corporate Culture

• Base salary of approximately $70,000.
• Commission and performance-based bonus opportunities.
• RRSP program with company matching.
• Paid vacation and time off.
• Dining and event discounts.
• Professional development and career advancement opportunities.
• The opportunity to take ownership of a meaningful private dining business within an established upscale restaurant.
• A highly visible role combining relationship building, sales, events, guest experience, and restaurant operations.
• The opportunity to build long-term corporate and social client relationships while creating memorable private dining experiences in one of Toronto's most competitive hospitality markets.