Private Banking Client Care Specialist

RBC; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution in Vancouver seeks a Client Care Advisor to create an exceptional client experience by handling servicing requests and providing digital education. The ideal candidate will have banking experience, strong organizational skills, and the ability to engage clients effectively. This position offers a comprehensive benefits package and opportunities for professional development.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Opportunities for professional development

Qualifications

• Minimum of 1-2 years of banking experience.
• Strong working knowledge of Microsoft Office Suite.
• Proven client service skills.
• Excellent organizational skills.

Responsibilities

• Deliver high-level service and transaction excellence.
• Handle incoming servicing requests in person, via email, and over the phone.
• Apply professional hospitality and communication standards.
• Manage conference room bookings and branch traffic.

Skills

Client service skills

Organizational skills

Banking experience

Microsoft Office Suite

Education

Completion of IFC or CSC

Post-secondary education in Commerce or Business Administration

Job description

A leading financial institution in Vancouver seeks a Client Care Advisor to create an exceptional client experience by handling servicing requests and providing digital education. The ideal candidate will have banking experience, strong organizational skills, and the ability to engage clients effectively. This position offers a comprehensive benefits package and opportunities for professional development.