Private Banking Associate

RBC; Winnipeg; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Stock options

Commissions

Job summary

RBC in Winnipeg is seeking a Private Banking Associate to enhance the client experience by handling servicing requests via email and phone and by identifying unmet needs through careful discovery. You will champion digital education to enable clients to engage with RBC through their preferred channel.

As part of the Private Banking team, you will provide high-quality service to clients for in-person, email, and phone interactions, ensuring timely, accurate resolutions while actively supporting

Qualifications

• Minimum of 2 to 3 years of banking experience.
• Strong working knowledge of Microsoft Office Suite.
• Proven client service skills.
• Excellent organizational skills.

Responsibilities

• Deliver everyday banking services with high-level support to Private Banking clients in person, by email, and by phone.
• Understand and deliver a tailored client experience for incoming servicing requests.
• Resolve client concerns at first point of contact in a professional, timely, and accurate manner.
• Promote digital education to enable clients to engage with RBC through their channel of choice.

Skills

Banking experience

Microsoft Office

Client service

Organizational skills

Education

IFC or CSC

Commerce or Business Administration degree

Job description

Job Description

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Additional Job Details

Address

220 PORTAGE AVE:WINNIPEG

City

Winnipeg

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-02

Application Deadline

2026-09-17

Note** :**

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.