Privacy Compliance Manager

ESO; Halifax; On-site; CAD 90,000 - 130,000; Full time

Job summary

ESO is seeking a Privacy Compliance Manager to lead privacy governance across the organization, reporting to the Chief Privacy Officer. You will draft and manage data protection agreements, develop employee privacy policies, and ensure company-wide adherence to GDPR, US privacy rules, and evolving regulations.

You’ll partner with security, product, and engineering teams on PIAs and DPIAs to safeguard personal data.

Qualifications

• 4–6 years of experience in privacy compliance, data protection, or a related field.
• Strong understanding of privacy regulations in Europe and the U.S.
• Experience drafting and negotiating data protection agreements.

Responsibilities

• Drafting, reviewing, and managing data protection agreements to ensure compliance with GDPR and other applicable privacy regulations.
• Developing and implementing employee privacy policies that align with the latest regulatory standards.
• Monitoring and ensuring adherence to privacy regulations across all departments.
• Providing strategic recommendations to enhance ESO’s privacy practices, staying ahead of regulatory changes and industry trends.
• Acting as ESO’s designated privacy officer, supporting the company in privacy-related matters.
• Working with the security team to integrate security considerations into ESO’s privacy policy.
• Collaborating with product and engineering teams on privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) as required.

Skills

Privacy compliance

Data protection

Regulatory knowledge

Stakeholder communication

Project management

Job description

About ESO

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

How You’ll Support Our Mission

As the Privacy Compliance Manager, you will be at the forefront of shaping ESO’s privacy policy and ensuring ESO’s adherence to privacy regulations. Collaborating closely with all departments, especially with the security team, you will play a critical role in developing and maintaining data protection agreements and employee privacy policies. This role is not just about compliance—it's about safeguarding personal data so we can uphold our commitment to improving community health and safety through the power of data.

Reporting directly to the Chief Privacy Officer, you'll have the opportunity to influence company-wide policies and make strategic recommendations that will keep us ahead in a rapidly changing regulatory landscape. If you're passionate about privacy and ready to take on a role with real impact, this is the opportunity you've been looking for.

What You’ll Be Doing – the day-to-day:

• Drafting, reviewing, and managing data protection agreements to ensure compliance with GDPR and other applicable privacy regulations.
• Developing and implementing employee privacy policies that align with the latest regulatory standards.
• Monitoring and ensuring adherence to privacy regulations across all departments.
• Providing strategic recommendations to enhance ESO’s privacy practices, staying ahead of regulatory changes and industry trends.
• Acting as ESO’s designated privacy officer, supporting the company in privacy-related matters.
• Working with the security team to integrate security considerations into ESO’s privacy policy.
• Collaborating with product and engineering teams on privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) as required.

Who You Are - some of the essential things required to be successful in the role:

• 4 – 6 years of experience in privacy compliance, data protection, or a related field.
• Strong understanding of privacy regulations in Europe and the U.S.
• Experience drafting and negotiating data protection agreements.
• Excellent communication skills to liaise effectively with both technical and non-technical stakeholders.
• Proven ability to provide strategic recommendations and influence senior management.
• Experience working closely with security teams to ensure privacy is embedded in all processes.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Who You Are – it’s desirable if you have any of the following:

• Experience acting as a data protection officer or privacy officer in a corporate setting.
• Familiarity with privacy management tools and platforms.
• Experience working in a highly regulated industry.

Are you ready to Make a Difference?

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Data Privacy

We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with ESO Solutions UK Ltd. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/ . Where this requires us to transfer your personal information outside of the EEA, please refer to the Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to Lever, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.

Applicant Privacy Notice – please click here to review the privacy policy which details how your data is collected, used and protected.