Printer Field Technician: Training, Travel & Growth

Digital Business Systems Inc.; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading office solutions provider in Ottawa is seeking individuals with a background in troubleshooting and repairing printers to join their team. This role offers competitive earnings, performance-based incentives, and opportunities for professional development. Candidates should possess strong technical skills, be able to work independently, and enjoy interacting with clients. A valid driver’s license is required along with the ability to lift 45 lbs. Travel within the Ottawa/Gatineau area is also necessary.

Benefits

Flexible work environment

Company vehicle provided

Training opportunities

Qualifications

• Strong troubleshooting and critical thinking skills; willingness to learn.
• Previous experience troubleshooting and repairing MFP devices is required.
• Knowledge of using diagnostic tools, service aids, and product documentation.

Responsibilities

• Troubleshoot, repair and install printers and provide technical assistance.
• Resolve issues for clients via phone, in person, email, or remote login.
• Recommend hardware and software improvements for optimal printer functionality.

Skills

Troubleshooting

Technical assistance

Critical thinking

People skills

Diagnostic tools usage

Education

College diploma or University degree

Tools

MS Office

Job description

A leading office solutions provider in Ottawa is seeking individuals with a background in troubleshooting and repairing printers to join their team. This role offers competitive earnings, performance-based incentives, and opportunities for professional development. Candidates should possess strong technical skills, be able to work independently, and enjoy interacting with clients. A valid driver’s license is required along with the ability to lift 45 lbs. Travel within the Ottawa/Gatineau area is also necessary.