Print & Services Team Lead — Retail Experience & Sales

Staples; City of Cold Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Print & Services Supervisor in Cold Lake. You will lead a team focused on exceptional customer experiences, drive sales, and ensure operational excellence. With 3+ years of retail customer service experience, you will engage customers, manage staffing, and instil a results-oriented work culture. The role offers health benefits, performance bonuses, and opportunities for training and development. Join a diverse environment and inspire others to grow while you advance your career.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Qualifications

• 3+ years of prior customer service experience in retail required.
• 1-2 years of experience in a print/graphic communications environment.
• Technical acumen to operate computer and printing equipment.
• Ability to operate in a fast-paced environment with strong organizational skills.

Responsibilities

• Lead a team to provide exceptional customer experiences.
• Drive sales and maintain operational excellence.
• Model and coach customer engagement with associates.
• Manage operational standards in print and customer service.

Skills

Customer service experience

Supervisory experience

Organizational skills

Multi-tasking skills

Graphic design knowledge

Job description

A leading retail company is seeking a Print & Services Supervisor in Cold Lake. You will lead a team focused on exceptional customer experiences, drive sales, and ensure operational excellence. With 3+ years of retail customer service experience, you will engage customers, manage staffing, and instil a results-oriented work culture. The role offers health benefits, performance bonuses, and opportunities for training and development. Join a diverse environment and inspire others to grow while you advance your career.