Print Salesperson - Full Time

Culture Alberta; Okotoks; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Culture Alberta in Okotoks is seeking an in-store associate to deliver exceptional customer service, learn our print products, and offer informed recommendations. You will handle POS transactions, process print orders, and maintain stock and signage.

Work with store leaders to achieve sales and margin goals, participate in merchandising, and ensure health, safety, and privacy standards. Enjoy associate discounts, flexible benefits, and learning opportunities.

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Engage with and sell to customers using our selling model.
• Handle transactions using the POS system, including shipping and marketing tools.
• Fulfill steps for intake or pick up of print orders, filter orders, and assist at the counter.
• Ensure print machines are stocked with paper, toners, and supplies.
• Maintain merchandising and signage standards around print and cash areas.
• Learn and uphold all standards in Print and Services areas, complete checklists and audits.

Skills

Customer service

Communication

Team player

Sales techniques

Tools

POS system

Print dashboard

Job description

Some of what you will do

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs