Primary Care Assistant - 2025

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A health services organization in Winnipeg is seeking a qualified candidate for a healthcare position requiring strong communication skills, proficiency in Microsoft Office, and a minimum of two years of related experience. Candidates should have completed high school and a Unit Clerk or Medical Office Assistant course. The role involves maintaining medical records and supporting healthcare operations in a busy environment.

Qualifications

• A minimum of two years related healthcare experience required.
• Experience in email and computerized calendars required.
• Working knowledge of electronic medical records preferred.

Responsibilities

• Maintain medical records and filing systems.
• Process personal health information.
• Receptionist duties and switchboard experience.

Skills

Keyboarding Speed of 40 wpm

Knowledge of medical terminology

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Cultural Safety

Mental Health First Aid

Nonviolent Crisis Intervention training

Excellent communication skills

Ability to work independently

Education

Complete high school education

Successful completion of a Unit Clerk Course

Successful completion of a Medical Office Assistant Course

CPR training

Job description

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Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - Winnipeg Community - 640 Main Street

Department / Unit: Primary Care Clinic Downtown

Job Stream: Clinical

Union: CUPE

Anticipated Start Date: 01/02/2026

FTE: 1.00

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• A minimum of two years related healthcare experience required.
• Experience in email and computerized calendars required.
• Working knowledge of electronic medical records preferred.
• Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information.
• Switchboard/receptionist experience.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.
• A combination of education and experience may be considered.

Qualifications and Skills

• Keyboarding Speed of 40 wpm required.
• Knowledge of medical terminology required.
• Proficiency in Microsoft Word, Excel and Outlook required.
• Cultural Safety preferred.
• Mental Health First Aid preferred.
• Nonviolent Crisis Intervention training preferred.
• Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community.
• Excellent communication and interpersonal skills.
• Excellent command of the English language (both oral and written).
• Knowledge of other languages especially indigenous languages considered an asset.
• Respectful of diversity and values diverse perspectives and ideas.
• Ability to apply critical thinking for favorable client results.
• Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems.
• Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety.
• Ability to maintain confidentiality and manage private and confidential information.
• Ability to plan and organize a heavy workload, under pressure, to meet deadlines.
• Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events.

Physical Requirements

• Must be able to do moderate lifting and a moderate amount of walking.
• Must be able to function effectively in a fast-moving environment with frequent interruptions.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.