Primary Care Admin & Patient Access Specialist

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 47,000 - 53,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) is seeking a Primary Care Assistant to manage client appointments, schedule coordination and records within the Access Downtown team. This in-person role emphasizes strong customer service, confidentiality and effective communication with clients and professionals.

The incumbent will support access and patient flow, maintain EMR records, and contribute to a respectful, culturally safe environment across the clinic.

Qualifications

• Must have high school diploma and related post-secondary coursework.
• Experience with medical terminology and basic admin tasks is required.
• Proficiency in MS Word, Excel and Outlook is expected.
• Knowledge of EMR systems and patient records is preferred.

Responsibilities

• Manage appointments, schedules and client records for the team.
• Support patient flow and inter-professional collaboration.
• Serve as a primary point of contact for clients during visits.
• Maintain accurate documentation, confidentiality and data security.
• Contribute to a respectful, safe and culturally appropriate environment.

Skills

Typing 40 wpm

Medical terminology

MS Office

Cultural Safety

MHFA

Crisis intervention

Teamwork

Communication skills

English fluency

Indigenous languages asset

Confidentiality

Critical thinking

Flexibility

Service excellence

Education

High school diploma

Unit Clerk Course

Medical Office Assistant Course

CPR training

Tools

Electronic Medical Records

Job description

Winnipeg Regional Health Authority (WRHA) is seeking a Primary Care Assistant to manage client appointments, schedule coordination and records within the Access Downtown team. This in-person role emphasizes strong customer service, confidentiality and effective communication with clients and professionals.

The incumbent will support access and patient flow, maintain EMR records, and contribute to a respectful, culturally safe environment across the clinic.