Prescriptions Clerk

Invicta Health CIC; Dover; On-site; CAD 25,000 - 30,000; Part time

Job summary

A healthcare organization in Newfoundland and Labrador is looking for a part-time Prescriptions Clerk. This role involves processing medication requests, liaising between GPs, and ensuring patient safety. Candidates should have strong organizational skills, MS Office proficiency, and experience in a medical environment. This position offers valuable learning and development opportunities within a supportive team environment.

Benefits

Learning and Development opportunities

Progression opportunities

Competitive annual leave entitlement

Incremental pay progression

Salary Sacrifice Schemes

Employee Assistance Programme

Qualifications

• Proactive approach to problem solving.
• Works well as part of a team.
• Outstanding organizational and time management skills.

Responsibilities

• Process repeat medication requests and queries.
• Expedite urgent prescriptions for patient safety.
• Manage prescription backlogs and escalate issues as needed.

Skills

Organizational skills

Verbal communication

Written communication

Problem solving

Attention to detail

Education

MS office proficiency

Tools

EMIS Web

Job description

Invicta Health has an exciting opportunity for an Prescriptions Clerk to join the team on a part time basis, 15 hours per week.

This role is fixed term for 1 year

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

As a PrescriptionClerk, you will act as the focal point of communication between the GPs,Receptionists, Practice Manager and Pharmacies to ensure patients repeatmedication is produced within the current protocols of the practice.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job responsibilities

Main Responsibilities

Process repeat medication requests,dealing with any query scripts including adding, altering and printingthroughout the day.

Process Acute prescriptions withsupport from the GP and Pharmacists as and when required.

Expedite urgent prescriptions to helpensure a safe and responsive service for our Patients.

Develop and maintain an effectiveprocess to manage any prescription backlogs that may occur, escalating anyissues.

Liaise with patients, GPs, healthprofessionals and local Pharmacies regarding queries and requests ensuringtimely and correct resolution.

Answeringincoming telephone calls from chemists and patients, ensuring calls aredocumented and redirected accordingly during allocated time.

Keep up to date with medicationprotocols and ensure repeat medication is issued in line with these protocols.

Actively monitor QOF medicationreviews and requirements for patients and process accordingly.

Raise any concerns including misuseof drugs to the GP and follow up as necessary.

Distribute any safety alerts thatcome through to the relevant recipient in a timely manner.

Attend clinical meetings whererequired.

Ensureup-to-date maintenance of both computerised and manual filing systems (i.e.patient notes).

Assist withthe induction process for new starters with regards to prescriptions and theprocedures & protocols.

General Duties

Towork collaboratively and professionally with colleagues across Invicta Health,building and maintaining relationships.

Tocontribute to the development of services, including processes, templates andprinciples.

To take part in any statutory and mandatory trainingor other training and development programmes as requested.

Any other reasonable duties as directed by your linemanager.

Due to the changing nature of Invicta Health, jobdescriptions will evolve and are therefore subject to periodic review.

Full terms and conditions of employment will be issuedif an offer of employment is made.

Person Specification

• Pro-active approach to problem solving
• Works well as part of a team
• Autonomous plan of own workload
• Outstanding organisational and time management skills
• Ability to prioritise daily workload
• Excellent verbal and written communication skills
• Discretion and confidentiality
• Outstanding attention to detail
• Previous experience of prioritising complex workload

Qualifications

• MS office proficiency

Personal Attributes

• Highly Organised
• Strives for excellence
• Honest and fair
• Leads by example

Experience

• Previous QOF experience
• Knowledge and understanding or prescription terminology
• Knowledge and understanding of Data Protection regulations
• Knowledge of office management systems and procedures
• Experience with EMIS Web
• Previous experience within medical environment
• Previous experience of processing complex requests

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.