Presales Engineer - Technology & SaaS

Temenos Headquarters SA; Canada; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A global banking technology leader is looking for a skilled sales engineer to join their team in Canada. The ideal candidate will possess in-depth knowledge of banking technologies and SaaS solutions, and will engage with clients to identify their needs while providing technical expertise. This role involves working closely with sales teams to support bid processes and maintaining strong client relationships. The company promotes a culture focused on technology and innovation, offering a supportive environment for professional growth.

Benefits

Maternity leave

Civil Partnership leave

Family care leave

Recharge days

Study leave

Qualifications

• In-depth knowledge of digital & core processing systems in a banking ecosystem.
• Hands-on knowledge of core banking, payments and digital solutions.
• Good listening & story-telling skills through various mediums.

Responsibilities

• Develop and maintain strong client relationships across various levels.
• Collaborate with sales teams to qualify leads and take accountability of technology bids.
• Create and maintain quality technical documentation to support project needs.

Skills

Banking industry knowledge

SaaS & Application Architecture

Pre‑Sales Skills

Travel & Other Requirements

Tools

Azure

AWS

Job description

About Temenos

Temenos (SIX: TEMN) is a global leader in banking technology. Through our market‑leading core banking suite and best‑in‑class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – deployed on‑premises, in the cloud, or as SaaS – to deliver next‑generation services and AI‑enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

For more information, please visit www.temenos.com.

The Role

Business Solutions Group (BSG) at Temenos is integral part of our business. We champion and offer the best suite of banking software as products, and SaaS, acting as trusted advisors to help Financial Institutions (FIs) accelerate their modernization and transformation objectives. We seek a highly skilled, enthusiastic, and experienced sales engineer to join our elite group. In this role, you need to have knowledge of financial technology, experience in positioning SaaS solutions and apply problem‑solving skills to offer the best‑fit solution mix to prospects/clients in the Americas market.

We challenge · We commit · We collaborate · We care. We call it Temenosity! If you want to be part of a community that invests in technology, innovation, vision, culture, and values, come join us!!

Opportunities

• Technical Expertise:
  • You will develop a deep understanding of Temenos solutions and SaaS services and stay updated on industry trends and best practices.
  • You will act as a subject matter expert in discussions with clients, demonstrating how our solution’s technology can address their specific challenges and needs.
• Pre‑Sales Support:
  • You will collaborate with the Lead BSG and sales team to qualify leads, understand FIs requirements, and take end‑to‑end accountability of a bid for technology & SaaS aspects of the solution.
  • You will contribute to technical presentations and product demonstrations to showcase the benefits and capabilities of our solutions.
  • You will contribute compelling proposals and responses to Requests for Information (RFIs) and Requests for Proposals (RFPs).
  • You will contribute and help managing demo environments for the region.
  • You will set up the core solutions (typically for demonstrations) and support the Sandbox activities with the clients.
• Client Engagement:
  • You will clearly articulate the value Temenos products bring to an organization.
  • You will build and maintain strong client relationships (from C‑Level to Enterprise Architects), serving as a trusted technical advisor throughout the sales cycle.
  • You will gather client feedback and insights to inform product development and enhancements.
• Technical Documentation:
  • You will create and maintain quality technical documentation including solution architecture diagrams, and use of BSG tools for internal updates.
• Training & Collaboration:
  • You will offer post‑sales technical support as needed to ensure client success.
  • You will collaborate with cross‑functional teams, including product, services, support, marketing, client engagement, bid management, and partners, to align sales strategies with company goals.
  • You will provide feedback to Product Management on product enhancements.

Skills

• Banking industry knowledge:
  • You should have in‑depth knowledge of digital & core processing systems in a banking ecosystem, i.e., Core Banking, Payments, Digital Channels & Gen AI with prior experience in developing/delivering our solution for North America.
  • You should have relevant experience in the Banking/ Fintech Industry.
  • You should have understanding of US banking financial technology landscape – in‑house applications, ASP & SaaS solutions, ancillary and downstream systems.
  • You should have appetite to work across different financial institutions & understand their requirements – large & mid sized traditional banks, challenger banks & non‑banking financial institutions.
  • You should have knowledge of the banking and financial industry trends in technical innovation.
• SaaS & Application Architecture:
  • You should have hands‑on knowledge of core banking, payments and digital solutions.
  • You should have understanding of SaaS positioning, deployment architectures, SLAs, Security, SOC Compliance, Observability, DevOps, and upgrades.
  • You should have knowledge of application architecture & integration patterns, and deep understanding of core processing systems such as core banking, and payments.
  • You should have entry‑level certification in Azure or AWS is a good‑to‑have.
• Pre‑Sales Skills:
  • You should have good listening & story‑telling skills through various mediums such as whiteboarding & MS Office Tools.
  • You should have ability to research and understand the needs of a prospect’s business, ecosystem, competition and business & technology drivers.
  • You should have analytical thinking with consultative mind set to create best‑fit solution.
  • You should have excellent presentation, writing and deal management skills across all levels of leadership.
• Travel & Other Requirements:
  • You should have ability and willingness to travel domestic and international as required (up to 50% travel).
  • You should have an independent way of working as well as team environment with effective communication with peers.
  • You should have ability to thrive in a fast‑paced environment and be hands‑on with the latest product enhancements.

Values

• Care about all the stakeholder’s needs.
• Commit to being part of an exciting culture and product evolving within the financial industry.
• Collaborate with Senior Leaders within the Sales organization.
• Challenge yourself to be ambitious and achieve your individual as well as the company targets.

Benefits

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month.
• Civil Partnership: 1 week of paid leave if you’re getting married. This covers marriages and civil partnerships, including same sex/civil partnership.
• Family care: 4 weeks of paid family care leave.
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge.
• Study leave: 2 weeks of paid leave each year for study or personal development.

Equal Opportunity Employer

Temenos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please let us know.

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