Préposé aux caisses libre-service

Walmart; Laval; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail corporation is seeking a Self-Checkout Attendant in Laval, QC, to assist customers with transactions while ensuring a clean and organized self-service area. This position offers a starting pay of $18.25 and emphasizes exceptional customer service skills. Candidates must be at least 16 years old. Responsibilities include educating customers on service options and monitoring checkout activities for assistance needs.

Qualifications

• Must be 16 years or older.
• Ability to provide exceptional customer service.
• Knowledge of self-service operations.

Responsibilities

• Assist customers with transactions at self-service checkouts.
• Maintain cleanliness and organization in the self-service area.
• Educate customers on the proper use of self-service options.
• Monitor for customer assistance needs.
• Respond to EAS alarms and maintain logs.

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal‑Mart.

What you’ll do

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

No preferred qualifications listed.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 AUTOROUTE CHOMEDEY OUEST, LAVAL, QC H7X 3S9, Canada

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