Premium Operations Manager: Client Support & Training

Origence; Canada; On-site; CAD 98,000 - 123,000; Full time

Job summary

A leading financial technology company in Canada is seeking a Premium Operations Manager to provide comprehensive technical support and training to clients. Ideal candidates should have a BA/BS degree, at least five years in the lending industry, and strong technical and customer service skills. The role offers a starting salary of $69,800 - $87,300 annually and various employee benefits, including PTO and 401k matching.

Benefits

Paid Time Off

401k (8% match)

College Tuition Benefits/ Tuition Reimbursement

Good Benefits options

Company Culture events

Qualifications

• Minimum of five years’ experience in a lending industry, automotive finance sales, or marketing environment.
• Experience working with Origence products, interfaces, and integrations preferred.
• Extensive knowledge of the marketplace, automotive industry, and indirect auto lending.

Responsibilities

• Lead complex technical support issues with clients.
• Provide live technical support to clients for related platforms.
• Ensure compliance with all CUDC policies and procedures.

Skills

Technical support

Customer service

Training abilities

Presentation skills

Organization

Education

BA/BS Degree or commensurate experience

CAPM certification preferred

Job description

A leading financial technology company in Canada is seeking a Premium Operations Manager to provide comprehensive technical support and training to clients. Ideal candidates should have a BA/BS degree, at least five years in the lending industry, and strong technical and customer service skills. The role offers a starting salary of $69,800 - $87,300 annually and various employee benefits, including PTO and 401k matching.