Premium Auto Service Advisor

OpenRoad Auto Group; Richmond; On-site; CAD 45,000 - 65,000; Full time

Job summary

A regional automotive group in Richmond is looking for a Full-Time Service Advisor to enhance the Porsche customer experience. In this role, you will manage customer inquiries, ensure accurate paperwork, and maintain high standards of service. Ideal candidates will have strong automotive knowledge, excellent customer service skills, and a valid British Columbia driver's license. Join a team committed to quality service and employee growth in a fun environment.

Benefits

Opportunities for Career Advancement

Comprehensive healthcare benefits package

Discounted vehicle purchase program

Associate perks program

Fun & Inclusive Culture

Qualifications

• Knowledge of techniques of customer satisfaction and retention.
• Ability to maintain records and prepare reports using a computerized system.
• Ability to communicate effectively with others.

Responsibilities

• Handle customer inquiries promptly and accurately.
• Ensure paperwork is legibly and accurately completed.
• Notify customers if delays are expected.

Skills

Customer service skills

Automotive knowledge

Problem-solving skills

Time management

Education

Valid British Columbia driver's license

Job description

A regional automotive group in Richmond is looking for a Full-Time Service Advisor to enhance the Porsche customer experience. In this role, you will manage customer inquiries, ensure accurate paperwork, and maintain high standards of service. Ideal candidates will have strong automotive knowledge, excellent customer service skills, and a valid British Columbia driver's license. Join a team committed to quality service and employee growth in a fun environment.