Premium Auto Centre Receptionist — Guest Experience

OpenRoad Auto Group Limited; Richmond; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading automobile dealership in the Metro Vancouver area is seeking a dedicated Customer Service Representative to enhance customer experience. The role involves greeting customers, managing inquiries, and performing various administrative tasks. Ideal candidates will excel in communication and possess strong multitasking abilities. Join a dynamic team and contribute to a culture of excellence and customer satisfaction.

Benefits

Opportunities for Career Advancement

Comprehensive healthcare benefits package

Discounted vehicle purchase program

Associate perks program

Fun & Inclusive Culture

Qualifications

• Versatile in working with changing priorities.
• Professional personal appearance.
• Ability to work well with both internal and external customers.

Responsibilities

• Greet prospective customers and determine the nature of their visit.
• Direct customers to the correct department or personnel.
• Answer basic customer inquiries and refer extensive inquiries.
• Handle telephone calls in a professional manner.
• Assist with administrative duties involving inventory.

Skills

Strong customer relation skills

Exceptional interpersonal and communication skills

Organized and detail-oriented

Ability to multitask

Computer skills - MS Word and Excel

Job description

A leading automobile dealership in the Metro Vancouver area is seeking a dedicated Customer Service Representative to enhance customer experience. The role involves greeting customers, managing inquiries, and performing various administrative tasks. Ideal candidates will excel in communication and possess strong multitasking abilities. Join a dynamic team and contribute to a culture of excellence and customer satisfaction.