Premium Account Manager – Customer Success

Futuretek; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading tech company in Toronto seeks an experienced Account Manager to build strong relationships with high-value customers, resolve issues, and deliver premium support. The ideal candidate has at least 2 years of customer support experience, excellent communication skills, and a strong problem-solving ability. This role offers a competitive salary, career development opportunities, and group benefits.

Benefits

Competitive salary and bonuses

Opportunities for career development

Extended healthcare benefits

On-site leisure facilities

Qualifications

• Minimum 2 years of experience in customer support.
• Passionate about providing exceptional service.
• Excellent written and verbal communication skills.

Responsibilities

• Build and nurture customer relationships.
• Handle and resolve escalated issues.
• Manage account-related assistance.

Skills

Fluent communication in English

Customer-centric attitude

Analytical problem-solving

Relationship management

Education

Bachelor’s degree in a relevant field

Job description

A leading tech company in Toronto seeks an experienced Account Manager to build strong relationships with high-value customers, resolve issues, and deliver premium support. The ideal candidate has at least 2 years of customer support experience, excellent communication skills, and a strong problem-solving ability. This role offers a competitive salary, career development opportunities, and group benefits.