Pre-Sales Solutions Architect for ISPs & Cloud Networking

Plume Design; Canada; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading technology company in Canada is seeking a Pre-Sales Professional Services Architect to bridge the gap between sales and customer success. This role focuses on understanding customer requirements, providing innovative solutions, and delivering accurate Statements of Work. The ideal candidate has over 8 years of experience in technical pre-sales and a strong grasp of ISP networks. The position offers remote work flexibility and supports a growing portfolio of ISP customers.

Qualifications

• Proven experience gathering customer requirements and translating them into SOWs.
• Strong understanding of access technologies like DSL, Fiber, and DOCSIS.
• Experience with data analytics and automation workflows.

Responsibilities

• Collaborate with sales teams to understand customer requirements.
• Conduct detailed technical requirements gathering from customers.
• Identify gaps and complexities in proposed implementations.
• Translate technical information into clear Statements of Work (SOWs).
• Lead technical conversations with ISP customers.

Skills

Strong understanding of ISP networks

Excellent written and verbal communication skills

Experience with API integrations

Ability to manage multiple opportunities

Education

8+ years in technical pre-sales or solutions architecture

Tools

Cloud-managed network solutions

Job description

A leading technology company in Canada is seeking a Pre-Sales Professional Services Architect to bridge the gap between sales and customer success. This role focuses on understanding customer requirements, providing innovative solutions, and delivering accurate Statements of Work. The ideal candidate has over 8 years of experience in technical pre-sales and a strong grasp of ISP networks. The position offers remote work flexibility and supports a growing portfolio of ISP customers.