Pre-Board Screening Officer

Paladin Airport Security Services; Comox; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security service provider in Comox is looking for a Pre-Board Screening Officer. The role involves ensuring passenger safety and efficient screening at airport checkpoints. Strong customer service skills and open availability are essential. The position offers paid training with a pay rate of $22.33/hour, increasing after certification. Comprehensive benefits included.

Benefits

Paid training

Comprehensive benefits

Great uniform

Qualifications

• Minimum of one year in a high-volume customer service environment.
• Ability to comply with CATSA medical requirements.
• Open availability for various shifts.

Responsibilities

• Screen passengers and baggage at security checkpoints.
• Provide information with integrity.
• Confirm valid boarding passes.

Skills

Excellent customer service skills

Strong English communication skills

Fluency in French

Education

High school diploma or equivalent (GED)

Job description

Pre-Board Screening Officer

What do Pre-Board Screening Officers do?

You will be using your exceptional customer service skills to uphold the safety of passengers and create a positive travel experience by :

• Efficiently screening passengers and baggage through airport security checkpoints
• Providing information professionally and with integrity
• Confirming valid boarding passes
• Scanning and testing baggage for prohibited items using X-ray machines, metal detectors and other technology, along with physical search techniques
• Protecting restricted areas
• Managing conflict
• Communicating clearly and effectively
• Upholding all regulations with vigilance

You will receive paid training at $22.33 / hour, increasing to $25.34 / hour after the successful completion of training and full certification. You’ll also receive comprehensive benefits and a great uniform!

What You Bring

• Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
• Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
• Strong English communication skills, both written and verbal; fluency in French is an asset
• Ability to comply with the CATSA medical requirements
• High school diploma or equivalent (GED)

This position is based at the Comox Valley Airport (YQQ). Travel within BC may be required for the initial training. Travel, accommodation, and an allowance will be provided.

If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which must be successfully passed prior to beginning work as a Pre-Board Screening Officer.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer!