Practice Manager - Cambridge

dentalcorp; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading dental organization in the Region of Waterloo, Cambridge is seeking a dedicated professional to oversee operational planning, compliance, and team leadership. This full-time permanent role demands strong business acumen and experience in management, particularly in a dental setting. Candidates must have a diploma in business administration and be willing to work varied hours to meet business needs. Competitive compensation and comprehensive benefits are offered.

Benefits

RRSP matching program

Exclusive corporate gym membership

Employee and Family Assistance Program

Career development opportunities

Work-life balance

Qualifications

• Experience in a supervisory or management role contributing to business operations.
• Strong commitment to maintaining health regulation and operational standards.
• Willingness to work varied hours to align with business needs.

Responsibilities

• Build and execute plans to improve daily operations in the practice.
• Ensure the clinic meets provincial health regulation standards.
• Lead, coach, and motivate the team to improve productivity.

Skills

Operational planning

Compliance management

Team leadership

Business acumen

Experience with dental software

Education

University or College Diploma in business or office administration

Tools

Microsoft Office

Job description

Schedule :

Full-Time Permanent

Benefits of Joining Our Team :

Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients

Key Responsibilities :

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.

Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.

Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

Lead, coach and motivate the team to improve productivity, engagement and retention of patients.

Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

Support recruitment efforts to interview dental professionals and assess for best fit.

Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You :

University or College Diploma in business or office administration

Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management

Strong business acumen and extensive experience in budgeting and forecasting

Experience with dental software systems and Microsoft Office is preferred

Strong commitment to maintaining health regulation and operational standards

Willingness to work varied hours to align with business needs