Practice Manager

NTC; Port Alberni; On-site; CAD 105,000 - 120,000; Full time

Job summary

A community-focused organization is seeking a full-time Practice Manager based in Port Alberni. The role involves providing operational leadership, collaborating with community leaders, and ensuring culturally safe service delivery. Ideal candidates will have over 7 years in child welfare and strong leadership and communication skills. This position offers a competitive salary ranging from $105,000 to $120,000 based on qualifications and experience.

Benefits

Competitive benefit package

Qualifications

• 7+ years in delegated child welfare, including guardianship and permanency planning.
• 5+ years supervisory experience in a delegated setting.
• Current C6 delegation and strong knowledge of child welfare legislation.

Responsibilities

• Provide operational leadership through clinical oversight and supervision.
• Ensure culturally safe, client-centered service delivery.
• Collaborate with leadership to improve service quality.

Skills

Leadership

Coaching

Cultural awareness

Team development

Communication

Job description

The Nuu-chah-nulth Tribal Council’s Usma Family & Child Services (F&CS) is seeking a full-time, permanent Practice Manager based in Port Alberni, BC. Reporting to the Director of Usma F&CS, this role is designed to ensure culturally safe, client‑centered and effective service delivery within Usma F&CS. The Practice Manager collaborates with the Director to provide supervision of the Usma F&CS leadership team and provides interim day‑to‑day operational coverage in the absence of the Director, as delegated.

Responsibilities

• Provide operational leadership through clinical oversight, supervision, and mentorship to Team Leaders.
• Ensure culturally safe, client‑centered service delivery.
• Support staff in navigating legislation, policies, and procedures.
• Participate in responding to serious incidents involving children and youth.
• Collaborate with Usma leadership and Nuu‑chah‑nulth communities to improve service quality.
• Build and maintain respectful partnerships with communities and agencies.
• Oversee performance management and HR processes.
• Assist the Director with program planning and staff development through training and coaching.

Qualifications

• 7+ years in delegated child welfare, including guardianship and permanency planning.
• 5+ years supervisory experience in a delegated setting.
• Current C6 delegation and strong knowledge of child welfare legislation.
• Proven leadership, coaching, and team development skills.
• Experience with Nuu‑chah‑nulth communities and cultural practices.
• Strong communication, organization, and database/reporting skills.

Requirements

• Valid BC Driver’s Licence, reliable vehicle, and clear criminal record check.

Compensation

Competitive benefit package and salary based on qualifications and experience: annual salary range $105,000‑$120,000.

Company

NTC

Location

Port Alberni

Contact Information

Apply by 1pm December 10, 2025, sending your cover letter, resume, and three references (available to call) to: