Practice Manager

Canadian Dental Services Corp.; Alberta; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading dental services provider in Alberta is seeking a Practice Manager to lead a team in delivering high-quality patient care and achieving business goals. The ideal candidate will have 3 to 5 years of experience in a dental setting, strong leadership skills, and the ability to manage finances and KPIs. We offer a competitive salary, benefits package, and professional development opportunities.

Benefits

Extended Health Care

Competitive salary with bonus

Mentorship and training programs

Qualifications

• 3 to 5 years of experience managing a team in the dental field.
• Experience in managing a dental or medical office.
• Understanding of forecasts, budgets, and P&L.

Responsibilities

• Achieve the annual revenue budget.
• Manage staffing and dental supply strategies.
• Increase customer satisfaction and manage KPIs.

Skills

Customer service

Leadership

Critical thinking

Management of dental KPIs

Education

Bachelor's Degree in business administration

Job description

Does leading an organization that keeps your community healthy and smiling excite you? Do you think that building and developing a diverse team focused on customer service would fulfill you? Well, guess what??

If you answered yes to the questions above we may have the perfect job for you, WE ARE HIRING a Practice Manager to support a, very busy, and highly regarded our dental offices located across Edmonton.

Who are we?

We are an organization that offers employees a wealth of challenging and rewarding career opportunities. We are a successful and fast‑growing company that values diversity and innovative thinking and fosters a culture of performance and accountability. We invest in the growth and development of our employees by offering a wide range of career paths, comprehensive training, and leadership development opportunities.

Who do we have in mind?

• We are looking for someone with drive and passion for customer service, who is able to manage the business leading by example
• Our most important asset is our people, so we need someone ready to hire and develop A-players with transparency and respect
• Someone willing to work alongside the team to promote alignment in helping our patients get healthy, and stay healthy, by providing the highest quality clinical experience to every patient, through improved treatment planning within the practice and clinical team.
• Finances are a big part of any business, the ideal candidate will have an understanding of forecasts, budgets, and P&L to achieve the objectives of the year
• Last but not least, we want a fast learner, a critical thinker capable of turning data into knowledge with experience managing dental KPI’s.

What would you be accountable for?

• Achieve the annual revenue budget
• Re‑activate our current patient base that have unscheduled hygiene
• Support ongoing management of pre-booking appts.
• Manage and maintain a staffing strategy that manages staff efficiency
• Manage and maintain a dental supply strategy by working with your team and external vendor.
• Increase our customer satisfaction and constantly measure our KPI’s
• Performance management with an open communication policy
• You will be accountable for being creative, from conflict resolution to new initiatives creativity is a plus, we want to hear your ideas.

In terms of qualifications?

• Not going to lie this is a challenging role, so you will need to have 3 to 5 years of experience leading a strongest team
• The dental field is highly regulated environment, so we are looking for someone with experience managing a dental or medical office.
• Bachelor’s Degree in business administration in related area or worked as Dentist in a busiest clinic

What do we offer?

• We have a great benefits Package with extended Health Care
• Salary abodes the market with an extra bonus
• Mentorship and training programs

If you believe that this could be an exciting challenge for you, please apply, we want to meet you!

Canadian Dental Services is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.