Postmaster - Premises provided by Postmaster (Group Office)

Canada Post / Postes Canada; Valley Pond; On-site; CAD 29,000 - 33,000; Full time

Job summary

Canada Post seeks a Postmaster to lead a community postal outlet, promote postal products, supervise staff, and uphold excellent customer service in a busy retail setting. You will be the public face of the service area, responsible for operations, revenue, and community engagement.

The role requires a high school diploma or equivalent, strong retail and cash handling experience, and the ability to manage premises and deliver on Canada Post standards.

Qualifications

• High School Diploma or provincial equivalency; experience in business administration is a plus.
• Experience interacting with the public in a retail or service environment, including cash transactions.
• Ability to manage premises, supervise staff, and ensure Canada Post service standards.

Responsibilities

• Liaise with the local community regarding Canada Post service and products.
• Sell and promote postal products and services to the public and businesses.
• Administer the post office to meet retail hours and delivery expectations.
• Manage postal revenue, assets and values; maintain records and prepare reports.
• May supervise staff and ensure the premises are central, accessible and presentable.

Skills

Customer service

Cash handling

Public interaction

Retail experience

Education

High School Diploma or equivalent

Job description

Job Requisition Id: 202883

Business Function: Retail

Primary City: Valley Pond

Other Location(s):

Province: Newfoundland and Labrador

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Employee Class and Level: RVSGA20 - Level 2

Working Hours: Monday to Wednesday: 10:30-13:30 Thursday: 13:00-16:00 Friday: 10:30-13:30

Number of Vacancies: 1

Salary: $22.10

Job Closing Date (YYYY-MM-DD): 2026-09-08

• May supervise staff

Job Description

Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As Postmaster, you will be the face of the Post Office in your community service area, supervising staff and ensuring that Canada Post demonstrates an energetic customer focus and commitment to the community in an environment of multiple priorities.

Job Responsibilities

• Liaise with the local community with respect to Canada Post service and products
• Sell and promote postal products and services to the public and businesses
• Be able to provide suitable premises in a central location within the community within 30 days should you be the successful candidate.
• Administer the post office to meet retail hours of operation and delivery expectations
• Manage postal revenue, assets and values
• Maintain records and prepare reports
• Assist with effective management of mail delivery routes
• May sort mail to postal boxes
• May supervise staff
• Keep post office neat and presentable, and maintain cleanliness in accordance with Canada Post’s standards
• Operate the post office with due diligence and efficiency

Qualifications

• High School Diploma, or provincial equivalency and/or experience in business administration
• Owned or leased premises (suitable, central and barrier-free) available one month prior to the date of hire
• Experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Knowledge of regulations, methods and procedures for processing mail and providing postal services
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, and sorting mail and standing for extended periods of time

Premises requirements

• Premises must be fully accessible to persons with disabilities, and be available for review and approval at least one month before hire.
• Postmasters are responsible for rent or lease charges, heating, lighting, cleaning, routine general maintenance, snow removal, municipal taxes, and the necessary property and liability insurance coverage.
• Appointments are subject to the conditions of the Canada Post Act
• The hours of service to the public will be determined by the Canada Post and are subject to change under varying circumstances.

Other Information

TRANSFER: Priority consideration will be given to transfer requests from employees who are members of CPAA, with preference to members in the posted Area of Competition. COMPETITION: Employees who are members of CPAA, priority consideration will be given to members in the posted Area of Competition. Term employees with continuous employment in CPAA may apply in accordance with the Collective Agreement.

Total Hours per Week: 15.0

Leasing Allowance

A leasing allowance of $ 2283.00 per year will be provided to help offset the costs of operating a Post Office.

Supplemental Allowance

An allowance paid out once annually may be available to help offset the costs associated with providing the premises.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.