Postal Clerk - Retail Counter Clerk - Thorold

Canada Post / Postes Canada; Thorold; On-site; CAD 29,000 - 41,000; Full time

Job summary

Canada Post in Thorold, Ontario is seeking an enthusiastic Retail Counter Clerk to provide excellent service at a retail outlet and handle daily customer interactions.

You will operate a point-of-sale system, manage cash and payments, maintain product knowledge, and assist with merchandising while meeting safety and mail-handling requirements.

Qualifications

• Experience in customer service in a retail environment.
• Sales experience is an asset.

Responsibilities

• Perform a variety of sales/customer service activities to ensure complete customer satisfaction
• Operate a computerized point of sale system
• Maintain a high level of postal products, services and delivery knowledge
• Process financial transactions (cash, cheques, debit & credit card payments)
• Receive, sort and sequence mail items
• Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds)
• Maintain floor displays
• Conduct Merchandizing and Inventory Control

Skills

Customer service

Sales experience

Job description

Job Requisition Id: 204946

Business Function: Customer Experience

Primary City: Thorold

Other Location(s):

Province: Ontario

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: Bilingual Imperative (Professional)

Number of Vacancies 1

Salary: 25.37

Job Closing Date (YYYY-MM-DD): 2026/11/20

Job Description

We are currently seeking an enthusiastic Retail Counter Clerk who will work in a retail outlet and provide excellent service to all our customers.

Job Responsibilities

• Perform a variety of sales/customer service activities to ensure complete customer satisfaction
• Operate a computerized point of sale system
• Maintain a high level of postal products, services and delivery knowledge
• Process financial transactions (cash, cheques, debit & credit card payments)
• Receive, sort and sequence mail items
• Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds)
• Maintain floor displays
• Conduct Merchandizing and Inventory Control

Qualifications

• Experience in customer service in a retail environment
• Sales experience is an asset

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.