Post Office Specialist — Fast-Paced, Customer-Driven Mail

London Drugs Limited; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail chain in Metro Vancouver is seeking a Post Office Specialist to deliver excellent customer service in their Post Office department. The role emphasizes problem-solving and handling customer inquiries about mailing needs in a fast-paced environment. Applicants should possess strong interpersonal skills and basic PC knowledge. A flexible schedule from Monday to Sunday is required. Benefits include comprehensive coverage and advancement opportunities.

Benefits

Comprehensive medical and dental coverage

Company-matched RRSPs

Employee Discount Program

Ongoing training and education courses

Employee Family Assistance Program

Employee Recognition Program

Community Involvement

Qualifications

• Experience in a customer-facing role with responsibility for problem-solving.
• Ability to remain calm under pressure and handle difficult situations.
• Flexible availability to work Monday to Sunday.

Responsibilities

• Provide sales assistance and customer service in the Post Office department.
• Perform inventory counts and maintain professional sales image.
• Assist customers with mailing letters, parcels, and providing support with PO boxes.

Skills

Customer service skills

Problem-solving abilities

Interpersonal skills

Organizational skills

Basic PC knowledge

Job description

A leading retail chain in Metro Vancouver is seeking a Post Office Specialist to deliver excellent customer service in their Post Office department. The role emphasizes problem-solving and handling customer inquiries about mailing needs in a fast-paced environment. Applicants should possess strong interpersonal skills and basic PC knowledge. A flexible schedule from Monday to Sunday is required. Benefits include comprehensive coverage and advancement opportunities.