Post Office Manager, Hourly Part Time Day

Shoppers Drug Mart Inc.; Edmonton; On-site; CAD 22,000 - 25,000; Part time

Benefits offered by this job

Discount program

Academy/online learning

Job summary

Shoppers Drug Mart Inc. in Edmonton, AB is hiring a part-time Postal Clerk to organize and deliver full service retail postal services to customers, including courier items and money transfers.

You will help maintain high standards, train staff, and ensure proper cash handling while delivering exceptional customer service. The role requires effective communication, time management, and a strong commitment to customer care in a fast-paced retail environment.

Qualifications

• Planning, judgement and decision making required.
• Independent thinking when dealing with customer requests.
• Ability to act on tasks and goals outlined by management.
• Experience with retail and cash handling is preferred.
• Strong verbal and written communication and organizational skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Organize and deliver full service retail postal services to customers.
• Lead by example and uphold shop CORE Values.
• Assist with hiring and train staff in post office functions.
• Ensure cash handling and store standards compliance.
• Support loss prevention procedures and parcel checks.
• Provide exceptional customer service and maintain professional image.

Skills

Planning

Judgement & Decision Making

Independent thinking

Tasks prioritization

Customer service

Time management

Communication

Job description

Hiring Range

$15.95 - $18.05 / 15,95$ - 18,05$ (per hour / de l’heure)

Location

3945 34Th Street, Edmonton, Alberta, T6T 1L5

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Summary

Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.

Duties & Responsibilities

• Leads by example and ensures that Post Office staff demonstrate our CORE Values
• Interviews and recommends final candidates for hiring
• Ensures Post Office cashiers complies with all Store Standards
• Trains employees in job functions and provides on-going coaching and instructions
• Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM

Customer Service

• Ensures exceptional customer service is provided beyond expectation
• Ensures employees present proper image to the public in accordance with Uniform Policy

Loss Prevention

• Ensures all loss prevention systems and procedures are performed according to Standards
• Ensures procedures regarding parcel checks are adhered to

Qualifications

• Planning, Judgement and Decision Making
• Independent thinking and decision making when dealing with issues related to customer's requests
• Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions
• This position requires the ability to act upon tasks and goals outlined by management

Experience

• Experience with retail and cash handling
• Superior interpersonal skills
• Efficient time management ability
• Strong verbal and written communication skills
• Effective organization and planning skills
• Commitment to providing exceptional customer service

Working Conditions

• Ability to work flexible shifts which may include nights and weekends
• J2WRTL
• J2WFSM

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment,

Employment Type

Part time

Type Of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range

$15.95 - $18.05 / 15,95$ - 18,05$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans lebut de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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