Post Office Clerk, Hourly Part Time Flexible Shifts

Shoppers Drug Mart Inc.; Surrey; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. is seeking a customer service–driven team member to provide prompt service at the retail postal outlet. You will greet customers, operate the register, and ensure a clean, organized checkout area while accounting for cash and coupons and promoting PC Optimum.

Strong computer and register skills are essential. This role combines local store ownership with the support of a national brand, offering flexible schedules and opportunities for growth through training and Academy

Qualifications

• Proven ability to plan and prioritize tasks.
• Strong judgement and decision making in customer service scenarios.
• Ability to balance teamwork with efficient order processing.
• Strong organization and neatness in a busy retail setting.
• Efficient handling of customer orders at the register.

Responsibilities

• Provides excellent customer service and engages with customers
• Maintains a neat checkout area and greets customers warmly
• Accurately scans or enters product data and handles cash/coupons/Lottery/PC Optimum
• Encourages use of PC Optimum card during transactions
• Properly documents receipts and returns and merchandises designated areas
• Follows loss prevention standards and inventory controls
• Represents the store image per uniform policy and safety rules

Skills

Planning

Judgement

Decision Making

Teamwork

Organization

Efficiency

Tools

Register skills

Job description

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

SUMMARY:

To provide prompt and superior customer service at the retail postal outlet. Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION:

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL:

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and proceduresEnsures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS:

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE:

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

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Why work in a Shoppers Drug Mart store?

• Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
• Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
• Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
• In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

$18.25 - $20.30 / 18,25$ - 20,30$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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