Post Office Clerk, Hourly Full Time Day

Shoppers Drug Mart Inc.; Whitehorse; On-site; CAD 19,000 - 28,000; Full time

Job summary

Shoppers Drug Mart Inc. in Whitehorse, Canada, is seeking a customer service oriented associate to support the postal outlet within the retail store.

You will greet customers, operate the checkout, and maintain an orderly counter area to provide prompt service. The role requires strong cash handling, POS familiarity, and attention to detail to ensure accurate transactions, receipts, and adherence to store policies.

Qualifications

• Strong computer and register skills.
• Detail oriented and well organized.
• Ability to balance speed and accuracy in processing customer orders.

Responsibilities

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers with a warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash and coupons, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.

Skills

Customer service

Cash handling

POS systems

Record keeping

Tools

POS hardware

Job description

Why this role is important?

To provide prompt and superior customer service at the retail postal outlet.

Maintain excellent customer service and checkout area

Duties & Responsibilities

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

Merchandising

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

Loss Prevention

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

General

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained

Qualifications

• Perform other duties as required
• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

Experience

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented
• J2WRTL

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #YT