Post Office Clerk

Shoppers Drug Mart; Toronto; On-site; CAD 24,383 - 26,174; Part time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Job summary

Shoppers Drug Mart in Toronto is looking for a customer service associate to provide superior service at the checkout, maintain an organized area, and ensure compliance with company policies. Candidates should possess strong computer skills, be detail-oriented, and able to work efficiently as part of a team. The hiring range is $17.70 - $19.00 per hour, reflecting geographic and experience factors. Join a community-focused retailer offering flexible schedules and online learning opportunities.

Qualifications

• Strong planning, judgment and decision-making abilities.
• Excellent teamwork and efficiency in processing.
• Well-organized with a focus on detail.

Responsibilities

• Provide excellent customer service and engage with customers.
• Maintain an organized checkout area.
• Ensure loss prevention standards are followed.
• Perform other duties as required.

Skills

Planning, judgment and decision making

Teamwork

Efficiency in processing customer orders

Organization and neatness

Tools

Computer skills

Register skills

Job description

SUMMARY

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area.

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers and displays a warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash, coupon, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.

MERCHANDISING

• Ensures proper documentation is completed with respect to customer receipt and return of goods.
• Merchandises and maintains designated areas (e.g., facing, signing, labeling).

LOSS PREVENTION

• Ensures loss prevention standards are followed.
• Controls cash, lottery, and stamp inventory.

GENERAL

• Presents a proper image to the public in accordance with Uniform Policy and Dress Code Guidelines.
• Complies with all health and safety regulations.
• Complies with all store policies and procedures.
• Ensures the standards of housekeeping and image are maintained.
• Performs other duties as required.

QUALIFICATIONS

• Planning, judgment and decision making.
• Balances teamwork and efficiency in processing customer orders.
• Organization and neatness.
• Efficiency in processing customer orders.

EXPERIENCE

• Strong computer and register skills.
• Well organized with the ability to record keep.
• Detail oriented.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche

$17.70 - $19.00 per hour.

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position.

The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.