Post Office Assistant - Term

Canada Post / Postes Canada; Whitecourt; On-site; CAD 58,883,000 - 59,650,000; Part time

Job summary

Canada Post / Postes Canada in Whitecourt, Alberta, is seeking an on-call Post Office Assistant to deliver customer-focused counter services. This role requires local residence and supports postal operations within the community.

The ideal candidate will have high school education or equivalent and experience in customer-facing retail or service environments, including cash handling. On-site work with flexible on-call hours is expected.

Qualifications

• High school or provincial equivalency and/or experience in business administration.
• Experience interacting with the public in a retail and/or service environment, including sales and cash transactions.
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time.
• Flexibility to be available for temporary, on-call work.

Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Skills

Customer service

Cash handling

Retail experience

Education

High school or provincial equivalency

Tools

Post Office accounting systems

Job description

Job Requisition Id: 200940

Business Function: Retail

Primary City: Whitecourt

Province: Alberta

Employment Type: On Call

Employment Status: Term

Language Requirement: English Essential

Employee Class and Level: RVSGD11 - Level 1

Working Hours: On Call

Number of Vacancies: 1

Salary: $20.54/hour

Job Closing Date (YYYY-MM-DD): 2026-10-21

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
• Flexibility to be available for temporary, on-call work

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.