Post Office Assistant

Canada Post / Postes Canada; Fort Smith; On-site; CAD 28,000 - 34,000; Part time

Job summary

Canada Post / Postes Canada in Fort Smith, Northwest Territories, seeks a part-time Post Office Assistant to join a busy counter team. You will interact with customers, sell postal products, and provide essential forms and information while processing mail efficiently.

The role emphasizes community residency, retail/service experience, and basic accounting skills; candidates should be able to lift up to 50 lb and stand for long periods.

Qualifications

• High school or provincial equivalency and/or experience in business administration.
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions.
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time.

Responsibilities

• Sell postal products and service to the business community and public.
• Sort, distribute and process mail into appropriate classifications.
• Provide customers with information and forms.
• Address delivery and service difficulties to resolve problems thoroughly and quickly.

Skills

Public interaction

Sales and cash handling

Customer service

Retail experience

Education

High school or provincial equivalency

Tools

General post office accounting systems

Job description

Job Requisition Id: 202546

Business Function: Retail

Primary City: Fort Smith

Province: Northwest Territories

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Number of Vacancies 1

Working Hours: 40 Hours per week - Monday to Friday: 8:30AM- 5:30PM

Salary: $22.10

Job Closing Date (YYYY-MM-DD): 2026/08/28

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking a part‑time Post Office Assistant who will use a customer‑focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.