Post Hotel & Spa Lake Louise Food and Beverage Supervisor
Relocate to Lake Louise, Alberta
Position Overview
As a Food and Beverage Supervisor at Post Hotel & Spa, you will play a vital role in overseeing the daily operations of our dining establishments. This position involves leading and mentoring the front-of-house team, ensuring exceptional service standards, and collaborating with various departments to create memorable guest experiences.
Duties and Responsibilities
- Supervise and guide the front-of-house staff, including servers and support roles, to ensure smooth and efficient operations.
- Train, mentor, and motivate team members to deliver exceptional service and create personalized guest experiences.
- Monitor and maintain the highest standards of service, cleanliness, and presentation in the dining areas.
- Assist in the development and implementation of service standards, protocols, and procedures to enhance operational efficiency and guest satisfaction.
- Collaborate with the culinary team to ensure seamless communication, timely delivery of orders, and proper food presentation.
- Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure outstanding dining experiences.
- Coordinate with other departments, including front desk, housekeeping, and events, to ensure seamless operations and exceptional guest experiences.
- Assist in the management of inventory, including tracking and maintaining adequate supplies.
Qualifications
- Minimum of 2 years of supervisory experience in a luxury hotel or fine dining establishment.
- Strong leadership and interpersonal skills, with the ability to motivate and guide a team.
- Excellent communication and problem‑solving abilities.
- In‑depth knowledge of food and beverage service standards and culinary trends.
- Familiarity with Relais & Châteaux standards is a plus.
- Flexibility to work any shift, weekends, and holidays in a fast‑paced environment.
- Relevant certifications in hospitality or culinary arts are advantageous.
Benefits
- Casual dress
- Company events
- Discounted or free food
- Extended health care
- On‑site parking
- Paid time off
- Store discount
Job Type & Salary
Full‑time – From $21.00 per hour.
Application Question
Are you able to relocate to Lake Louise, Alberta for this role? (staff housing available)